topic EOS R highest jpg resolution isn't in EOS DSLR & Mirrorless Cameras

EOS R highest jpg resolution isn't

minref — Sun, 23 Aug 2026 23:52:26 GMT

Greetings, I have recently acquired a Canon EOS R. The highest jpg resolution I can set is 3888x2592, but the manual shows the higest res as 6720x4480. Is this due to a SD card issue, a firmware update, or a defect? Or??The camera works flawlessly, but I'd like to get the highest res possible. Thanks in advance.

Re: EOS R highest jpg resolution isn't

shadowsports — Mon, 24 Aug 2026 00:05:52 GMT

Greetings,

You are seeing this maximum resolution because you have the camera set to crop mode or have an APS-C lens mounted.

This is not a problem with the camera. It's firmware, your SD card, etc. If this is a new to you camera and you haven't already performed a reset of its settings, I recommend you do so.

Here is a link to the EOS R user guide which you should probably have a copy of too.

eosr-ug9-en.pdf https://share.google/RBXWK1mE7F33oDnOp

Re: EOS R highest jpg resolution isn't

stevet1 — Mon, 24 Aug 2026 01:35:22 GMT

minref,

Go into your menu system and look for image quality. Make sure it's set for L and not M.

Steve Thomas

Re: EOS R highest jpg resolution isn't

minref — Tue, 25 Aug 2026 19:43:04 GMT

Shadowsports: That was the problem. Thanks for clearing that up quickly! Much appreciated!!

Re: EOS R highest jpg resolution isn't

shadowsports — Tue, 25 Aug 2026 21:15:49 GMT

You are most welcome.