topic Re: EOS R5 Mark II Hot shoe keeps failing in EOS DSLR & Mirrorless Cameras

EOS R5 Mark II Hot shoe keeps failing

Trg — Sat, 15 Aug 2026 19:44:07 GMT

My EL-5 flash works consistently on my EOS R8. On my R5 Mark II I get ‘Accessory Status Unavailable.’ Gently blowing out the R5 II multi-function shoe has restored operation several times, but the failure returns fairly quickly. (15+ minutes) Any suggestions on the best path to take? Thaks for any help.

Re: R5 Mark II Hot shoe problem

deebatman316 — Sat, 15 Aug 2026 03:23:29 GMT

Hi @Trg I recommend mounting the flash with both the flash and body off. If it continues to happen you will need contact Canon or the seller if the camera is new.

Re: R5 Mark II Hot shoe problem

Trg — Sat, 15 Aug 2026 03:27:58 GMT

Thanks very much Demetrius. I have connected the flash and body with both off, and then turned on the camera and then the flash and get the same result. Any ideas of what might be causing this or the possible cost of repair?

Re: R5 Mark II Hot shoe problem

deebatman316 — Sat, 15 Aug 2026 03:30:16 GMT

@Trg only contacting Canon can give prices.

Re: R5 Mark II Hot shoe problem

Trg — Sat, 22 Aug 2026 13:10:35 GMT

The problem has been resolved for now. I bought a wireless transmitter that uses the traditional contacts on the hotshoe. It works great.

Re: EOS R5 Mark II Hot shoe keeps failing

Waddizzle — Sat, 22 Aug 2026 13:45:24 GMT

“ Thanks very much Demetrius. I have connected the flash and body with both off, and then turned on the camera and then the flash and get the same result. Any ideas of what might be causing this or the possible cost of repair? “

Try turning the flash before turning on the camera. Wait for the flash to fully initialize before turning on the camera.

s Alison, make certain the flash is securely seated. No wiggle room.