topic Re: EOS R6 Outrageous Cost of tightening up a Loose Hot Shoe in EOS DSLR & Mirrorless Cameras

EOS R6 Outrageous Cost of tightening up a Loose Hot Shoe

oortcloud9 — Tue, 18 Mar 2025 12:46:46 GMT

Just tried to set up a repair request for this for my Canon R6 and got an estimate of $405. Why is it so expensive?

Re: Outrageous Cost of tightening up a Loose Hot Shoe

p4pictures — Mon, 17 Mar 2025 18:06:02 GMT

I believe they need to disassemble the camera to reach the screws from the inside.

Re: Outrageous Cost of tightening up a Loose Hot Shoe

Stephen — Mon, 17 Mar 2025 18:09:00 GMT

Yep.

Re: Outrageous Cost of tightening up a Loose Hot Shoe

deebatman316 — Mon, 17 Mar 2025 18:25:52 GMT

Not to mention Canon doesn’t know how much work may be required without having the camera in front of them. To see the scale of work that is only an estimate. The price will be adjusted accordingly depending on what needs to be repaired or replaced.

Re: Outrageous Cost of tightening up a Loose Hot Shoe

jiaweihsu — Mon, 17 Mar 2025 19:19:59 GMT

I thought it had gone up to $500 now, unless you are counting on the 20% CPS Gold Membership discount. I have gone through 3 such repairs on my 5D mk III, R5 and R6. I don't even mount speedlights on the hot shoe any more (using transmitter and improvised bracket with cold shoe)

Re: Outrageous Cost of tightening up a Loose Hot Shoe

shadowsports — Mon, 17 Mar 2025 19:51:09 GMT

Greetings,

This is a costly repair, but honestly it's one you want Canon to perform. Peeling off the outer skin alone is cringe-worthy. Imagine if you couldn't get it back on. There are YouTube videos on the repair too. The ones where they show the complete repair, but with screws left over are also classic. This repair is best performed by Canon.

Re: Outrageous Cost of tightening up a Loose Hot Shoe

oortcloud9 — Mon, 17 Mar 2025 21:55:48 GMT

Thank you for all the responses! Do you know if they clean your camera in addition to the repair?

Re: Outrageous Cost of tightening up a Loose Hot Shoe

kvbarkley — Mon, 17 Mar 2025 22:10:30 GMT

I think they do for all repairs.

Re: EOS R6 Outrageous Cost of tightening up a Loose Hot Shoe

dcursed1 — Sun, 02 Aug 2026 01:57:23 GMT

Did you send it in after all? What did they end up charging you? Also, how long did it take them to fix? I have the same issue with my R5. Thanks

Re: EOS R6 Outrageous Cost of tightening up a Loose Hot Shoe

ebiggs1 — Sun, 02 Aug 2026 14:30:01 GMT

"Did you send it in after all?"

Over a year ago thread I image all have moved on.

Re: EOS R6 Outrageous Cost of tightening up a Loose Hot Shoe

Waddizzle — Sun, 02 Aug 2026 21:52:31 GMT

“ Did you send it in after all? What did they end up charging you? Also, how long did it take them to fix? I have the same issue with my R5. Thanks. “

For the future benefit of others with similar questions about high repair estimates. It’s a worst case estimate.

As noted above, the repair centers don’t know what is wrong until they have your camera in their hands. They evaluate your gear and send you a real world cost to repair, asking you to authorize the repair. In my past experience, ai think ai had to pay for the repair with the authorization.Your payment is the authorization. That was a decade ago.

So why is the cost so high? If all they need to do is take it apart and tighten a screw? Because that’s not what the repair center would do.

Have you ever had to replace a dead head light or tail light on your car? They don’t replace the bulb. They replace the entire light assembly. Why?

Because it’s cheaper. Replacing entire assemblies is faster, which saves in labor costs to YOU. 👈

They can charge an assembly faster than removing the assembly, taking it apart, performing electronic troubleshooting, re-assembling, and then reassembling the camera.

Andvthen there’s the savings on maintaining a spare parts inventory. The camera is built from hundreds of individual parts. But, it’s also constructed from several subassemblies.

Tracking and maintaining a spare parts inventory becomes an order of magnitude simpler and smaller.