topic EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch in EOS DSLR & Mirrorless Cameras

EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

raulito — Wed, 10 Jun 2026 20:56:46 GMT

After years working perfectly, my camera suddenly gave glitches and froze when recording after 1-2 seconds.
I updated the firmware in hopes to fix the problem but now the lcd screen appears glitched even when not recording.
I bought this camera when it was released, and I have take extreme care of it, never dropped, and never got water on it.
I am pretty disappointed that Canon does not want to be responsible for what clearly is a factory defect that has affected a lot of R8 and more R cameras.
But if someone in the community have the knowledge to fix the issue I´ll deeply appreciate it.
Even thought the visor and hdmi out work properly, whenever I try to record, the camera freezes again, and after half pressing the shutter button a couple times, it reboots. But can not be used for anything really. I was hoping to film a shortfilm with this camera but is literally impossible. I want to bring visibility to this problem, and clarify that I am from Mexico, Puebla.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

Waddizzle — Wed, 10 Jun 2026 21:16:33 GMT

I am sorry to hear about your camera situation. It sounds like a trip to a Canon Repair Center is needed.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

raulito — Wed, 10 Jun 2026 22:45:40 GMT

The only negative is that the only authorized repair center in my city have terrible reviews online, it worries me even more.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

FloridaDrafter — Thu, 11 Jun 2026 00:32:26 GMT

Hello, Rauilito!

Do you clean your camera with that alcohol shown in the picture?

Newton

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

kvbarkley — Thu, 11 Jun 2026 00:39:40 GMT

You can see if it is the LCD by using a Mini-HDMI cable and plugging it into a monitor.

It won't help you much, but you can use the camera if the hdmi works. If it doesn't work it means your camera really needs help, and might be belong fixing.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

LeeP — Thu, 11 Jun 2026 15:06:11 GMT

I have an R8 and I like it but I don't love it. It's a glitchy camera every now and then so it does not surprise me to see this report of a glitch. The R8 is my first Canon that has not been flawlessly perfect in use, so I can feel Raulito's frustration. I truly fear the "RE-1" or "R8 Mark II" that the retro model will be called because if it is largely an updated R8, I will be very hesitant to get one.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

ebiggs1 — Thu, 11 Jun 2026 15:23:28 GMT

"I updated the firmware in hopes to fix the problem ..."

One lesson learned and everyone should take notice, never do a FW update on a malfunctioning camera it is a prescription for disaster. The percentage for success is small. If the FW update failed you are most assuredly going to have to have it serviced by a Canon facility. But it may have needed that anyway.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

kvbarkley — Thu, 11 Jun 2026 15:41:06 GMT

"never do a FW update on a malfunctioning camera"

*Unless* the firmware update specifically says that it addresses the issue. After all, that is often what firmware updates are *for*.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

LeeP — Thu, 11 Jun 2026 18:00:23 GMT

^^THIS^^

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

raulito — Fri, 12 Jun 2026 00:27:34 GMT

Hi! No, the alcohol was for cleaning my pc just happens to be there

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

raulito — Fri, 12 Jun 2026 00:28:20 GMT

It works through HDMI but the glitch after recording a few seconds comes again, with hdmi or the viewfinder, is impossible to record!

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

raulito — Fri, 12 Jun 2026 00:32:37 GMT

It is really sad, and totally destroys my confidence in R line cameras, specially since the glitch happen from nowhere, and with just a few years of casual use. I loved the specs of the r8, and the rf lenses, but even if i get to repair it I don't know if I can trust it again.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

LeeP — Fri, 12 Jun 2026 00:52:27 GMT

I also have an R100 and it operates flawlessly. The "trust" issue is one I share with you vis a vis the R8. With luck this will be resolved positively.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

shadowsports — Fri, 12 Jun 2026 02:14:36 GMT

@raulito

Will the camera turn on and sit idle without the LCD screen malfunctioning?

Have you tested with a different freshly formatted full size memory card in the camera?

I didn't see any mention of this in the thread.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

ebiggs1 — Fri, 12 Jun 2026 14:10:44 GMT

""never do a FW update on a malfunctioning camera"

*Unless* the firmware update specifically says that it addresses the issue. After all, that is often what firmware updates are *for*."

There is a huge difference between a malfunctioning camera and a FW update to camera ability (languages) or new lenses, features, etc. It surprises me that you do not realize that.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

ebiggs1 — Fri, 12 Jun 2026 14:14:04 GMT

"^^THIS^^"

Not just bad advice THIS time but horrible advice.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

LeeP — Fri, 12 Jun 2026 14:29:28 GMT

Say what??

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

raulito — Fri, 12 Jun 2026 22:42:45 GMT

The camera turns on and the lcd dims when idle, but even with the viewfinder, after recording a couple seconds the glitch stop the record and crashes the camera. Yes I´ve tested multiple cards no luck.

Re: EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

shadowsports — Fri, 12 Jun 2026 23:09:36 GMT

Roger on that. It's either going to be the LCD or the main board, probably the LCD <<<<