topic Re: My EOS 5D is making stuttering noise when I try to take a picture. in EOS DSLR & Mirrorless Cameras

My EOS 5D is making stuttering noise when I try to take a picture.

rm — Mon, 20 Oct 2014 21:51:14 GMT

Can anyone tell me if I need a new battery. MY camera makes a stuttering sound and freezes when I try to take a picture.

Re: My EOS 5D is making stuttering noise when I try to take a picture.

Mykolas — Thu, 23 Oct 2014 10:27:18 GMT

Hi rm!

Welcome to the Canon Forum.

This does not sound like an issue with the battery. However, try removing the battery from the camera for about 10 minutes or so, then reinstall it and try shooting again.

1. Do you have the original EOS 5D or a newer version, like the EOS 5D Mark III?

2. How long have you had this camera?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: My EOS 5D is making stuttering noise when I try to take a picture.

ebiggs1 — Thu, 23 Oct 2014 13:31:19 GMT

Is there a local repair shop that you can take it too? They can quicky tell you if the battery at fault. Plus take your charger also. It might be it's fault and a new battery won't help.

Re: My EOS 5D is making stuttering noise when I try to take a picture.

rm — Thu, 23 Oct 2014 14:04:10 GMT

It ended up not being the battery or the camera. It was actually the lens. It kept searching to focus. Waiting to see how much it will cost to fix.

Thank you for your input.