topic Re: My EOS R50 V camera won't stay on. in EOS DSLR & Mirrorless Cameras

My EOS R50 V camera won't stay on.

jimcelestin20 — Sun, 07 Dec 2025 13:23:57 GMT

I recently bought the r50v . This morning it started acting up. It would take longer to boot up. But now it won't stay on at all. Original battery, fully charged. I removed the battery and SD card, pressed on the shutter button for 30 seconds to hard reset it. Still no luck! Is there Anyone with the same problem or know a solution?

Re: My eos r50v camera won't stay on.

jaewoosong — Sun, 07 Dec 2025 00:36:29 GMT

try powering the camera with a USB C powerbank with power delivery or a USB C charger for laptop (40w or more). since you don't have an extra battery to test, hopefully this will narrow down if the body has an issue.

Re: My eos r50v camera won't stay on.

jimcelestin20 — Sun, 07 Dec 2025 16:37:17 GMT

I just and it won't turn on at all.

Re: My eos r50v camera won't stay on.

noahfehks — Sun, 04 Jan 2026 18:45:04 GMT

I have the same issue. I charged the battery. Installed it, tried to make a video and camera froze. I couldn't turn it off. I had to remove battery for it to turn off. Hasn't work since. 1-2-26

Re: My eos r50v camera won't stay on.

Stephen — Sun, 04 Jan 2026 19:00:44 GMT

Hi there, thanks for reaching out. I am really sorry to hear your new EOS R50 is acting up like this— especially freezing mid-video. That is incredibly frustrating.

Since you have already tried the "hard reset" (removing power and draining the capacitors), we need to determine if an accessory is causing a short circuit or if the camera internal power system has failed.

Please try this "Isolation" method:

Strip it down: Remove the SD card, any external mics, and the lens. (Put the body cap on to protect the sensor).
Check the Battery: Inspect the electrical contacts inside the battery compartment and on the battery itself. Ensure there is no debris or dirt.
Power Cycle: Insert the fully charged battery into the camera (with no lens or card attached) and try to turn it on.

The Verdict:

If it turns on: The issue is likely the lens (communication error) or a corrupt SD card preventing the boot sequence.
If it stays off: Since you mentioned you recently bought this, it is highly likely a hardware failure on the main board. The good news is that you are covered by the Canon 1-Year Limited Warranty.

I recommend sending it to our Factory Service Center so our techs can fix it or replace it. You can initiate a request and print a shipping label by logging into your MyCanon account here: https://canon.us/account

Need more help? You can grab personalized support at canon.us/account or call 800-OK-CANON (800-652-2666).

You can double-check the battery contacts to see if there is any debris or dirt down inside the battery compartment, too (the image is for reference only):

Re: My EOS R50 V camera won't stay on.

noahfehks — Mon, 05 Jan 2026 00:00:58 GMT

The only thing I think would have cause the SD card to currupt is when I formatted through Camera. Won't be doing that again. Thanks for the help. I was getting ready to start packing it. It worked again, I'll keep an eye on it and see if it comes back again. I won't be using that SD card on this Camera for sure.

Re: My EOS R50 V camera won't stay on.

noahfehks — Mon, 05 Jan 2026 00:16:15 GMT

Thought I had it. New SD card and installed the Kit lens. didn't boot up. Going to send it in for repair.

Re: My EOS R50 V camera won't stay on.

noahfehks — Fri, 30 Jan 2026 22:26:39 GMT

Got camera back yesterday. Charged my Battery. Took 2 pictures and same thing. Screen froze, tried to turn it off and it wouldn't. Going to purchase another Battery and see if that's the issue. Wish me luck. I'll have to send it off again.

Re: My EOS R50 V camera won't stay on.

noahfehks — Fri, 30 Jan 2026 22:30:49 GMT

Re: My EOS R50 V camera won't stay on.

noahfehks — Fri, 30 Jan 2026 22:31:48 GMT

Nothing I do works. Removed the battery

Re: My EOS R50 V camera won't stay on.

shadowsports — Fri, 30 Jan 2026 23:10:46 GMT

Greetings,

Let's take a deep breath. Pause 🤔

Are you using a full size SD card or a micro SD with adapter? What is the brand / model and size? Where are you buying these cards?

Secondly. You always want to format a memory card in camera. Not elsewhere and do not use a memory card in more than one camera at the same time without formatting in camera in each body before use.. There are only 1-2 reasons why you would want to format a card on a PC, but you would immediately format in camera after doing so before use.

Where did you send the camera for repair? To Canon? What did they say / result? Getting another battery to test with is a good idea. Let us know the results of this as well. Buy an OEM Canon brand battery from an authorized dealer.

Also, you are hijacking another users thread. In the future please consider starting your own post. Primary reason is you're not able to mark a thread as solved unless it's your own. 😉

I'll await your response.

Re: My EOS R50 V camera won't stay on.

Waddizzle — Sat, 31 Jan 2026 00:10:50 GMT

If you remove the memory card, the lens, and any accessories, does the camera still work?

Re: My EOS R50 V camera won't stay on.

SignifDigits — Sat, 31 Jan 2026 02:16:09 GMT

Thanks for staying in touch with us here and keeping us in the loop. I recently bought a refurbished R50V and am following your progress. I definitely am not having the same issues.

Re: My EOS R50 V camera won't stay on.

noahfehks — Sat, 31 Jan 2026 17:29:35 GMT

Well I bought a new Canon Battery from Amazon rushed delivery. Guess what? Same issue. Took couple of pictures and dead. Gonna have to send it back for repair again.

Re: My EOS R50 V camera won't stay on.

SignifDigits — Sat, 31 Jan 2026 18:39:53 GMT

Sorry to hear that. Did you ever share about your SD card that my colleague asked about earlier? I know some folks have had issues along those lines, and not just in the R50V, particularly with adapted micro-SD cards.