topic Re: R5 will not turn off in EOS DSLR & Mirrorless Cameras

EOS R5 will not turn off

kaitieb — Wed, 14 Jan 2026 13:13:30 GMT

I updated the firmware yesterday to 1.8.1, it had not been updated in a year. The on/off switch on the camera does not work anymore. The camera only stays on. I can only get it to turn off by taking out the battery.The camera also is not auto turning off.

I have since tried reverting to 1.7.0 and it did not solve the problem.

Is this a firmware issue? Or most likely an issue with the button? My one year warranty expires literally today, if I put in a repair order will the warranty be honored.

Re: R5 will not turn off

jrhoffman75 — Sat, 20 May 2023 19:51:11 GMT

Reset the camera and clear all custom settings. If that doesn't resolve it would seem to be a camera issue. File a warranty claim. Don't know what Canon will say about honoring it, but regardless it seems like the camera needs repair.

Re: R5 will not turn off

Waddizzle — Sat, 20 May 2023 19:58:42 GMT

In addition to resetting the camera to factory defaults, make sure that the wireless settings are disabled, too. Remove the memory card, and see if the problem persists.

Re: R5 will not turn off

deebatman316 — Sat, 20 May 2023 20:00:46 GMT

To add to @Waddizzle said also remove the lens and mount adapter if used too. To see if the problem continues even with those items unmounted.

Re: R5 will not turn off

acrylia — Wed, 14 Jan 2026 02:51:04 GMT

I have exact same issue!

Re: R5 will not turn off

shadowsports — Wed, 14 Jan 2026 13:13:50 GMT

It's unlikely you do as your hardware will not be identical to the thread's starter.

I would suggest starting your own topic so it receives the visibility it deserves. Please include specific details about your hardware and the accessories you are using. Lens brand and model? Any accessories, brand / types of card(s) ,battery brand type, etc?

You can start a new topic here:

New Post - Canon Community https://share.google/hJRw5H8t9X9pnAVyP

Please keep in mind it is not possible for you to mark a post as solved unless it's your own. Thanks in advance. 🙂

Re: EOS R5 will not turn off

acrylia — Tue, 10 Feb 2026 19:10:41 GMT

sorry, this was my very first time looking for help on this platform. I am not familiar how it works and had no intention to take away from someone else's post. This is discouraging, sadly. Simply disregard my comment.

Re: EOS R5 will not turn off

shadowsports — Tue, 10 Feb 2026 21:28:04 GMT

Greetings @acrylia

Don't be discouraged, 🙂 just click the link that I provided and start your own topic. Give your topic a meaningful title, identify your gear and provide any additional information that might help us better understand the issue. It's important that your issue or problem get the visibility it deserves.