topic Re: Need help with Canon EOS R-7 firmware update in EOS DSLR & Mirrorless Cameras

Need help with Canon EOS R-7 firmware update

MarcyB — Thu, 25 Dec 2025 20:54:37 GMT

I just bought a Canon EOS R-7. The firmware version is 1.6.0. I downloaded the firmware version 1.7.1, unzipped it, and copied it onto the formatted memory card at the highest level where the folders live. I am on a Windows 11 computer and used a transcend card reader with the formatted card that was formatted in the camera. I followed the directions on the Canon website and the camera seemed to find the new firmware. However, when I get to the Update Firmware screen, the OK is grayed out. Up to this point, everything looked just the instructions said they should.

Any idea what I did wrong? Any other information I need to put here to help with troubleshooting?

Thank you,

Marcy

Re: Need help with Canon EOS R-7 firmware update

kvbarkley — Thu, 25 Dec 2025 21:06:17 GMT

Have you tried to tap ok? Or use the controls to move focus to that control.

Re: Need help with Canon EOS R-7 firmware update

Peter — Thu, 25 Dec 2025 22:28:52 GMT

The touchscreen will not work.

Re: Need help with Canon EOS R-7 firmware update

shadowsports — Thu, 25 Dec 2025 23:45:16 GMT

Please use the quick control dial on the back of the camera. Rotate it to the right 12>3 to move the focus from cancel to ok. Then press the set button. 😉

Re: Need help with Canon EOS R-7 firmware update

MarcyB — Mon, 05 Jan 2026 16:07:13 GMT

This worked. Thank you for your help.

Re: Need help with Canon EOS R-7 firmware update

shadowsports — Mon, 05 Jan 2026 17:28:22 GMT

Thanks Marcyb,

Enjoy the R7.