topic Re: EOS M5 How to recover pics showing as "Unidentified Image" in EOS DSLR & Mirrorless Cameras

EOS M5 How to recover pics showing as "Unidentified Image"

PaulHoltham — Tue, 16 Dec 2025 18:34:59 GMT

I have a Canon EOS M5

In a batch of 300 photos about 30 are showing as Unidentified Image and showing Raw +?

I think I must have accidentally pressed the dash ---on the JPEG Image quality menu

There is nothing wrong with the card

Is there any way I can recover these lost 30 photos. The simpler the method - the better

Any PRACTICAL help gratefully received

Thanks,

Paul

Re: EOS M5 How to recover pics showing as "Unidentified Image"

jrhoffman75 — Tue, 16 Dec 2025 18:35:55 GMT

@PaulHoltham wrote:

I have a Canon EOS M5

In a batch of 300 photos about 30 are showing as Unidentified Image and showing Raw +?

I think I must have accidentally pressed the dash ---on the JPEG Image quality menu

There is nothing wrong with the card

Is there any way I can recover these lost 30 photos. The simpler the method - the better

Any PRACTICAL help gratefully received

Thanks,

Paul

Do you mean you cannot download the images from the SD card?

Re: EOS M5 How to recover pics showing as "Unidentified Image"

PaulHoltham — Tue, 16 Dec 2025 18:39:43 GMT

I can download on to my laptop

An icon appears but then cannot open the image.

Re: EOS M5 How to recover pics showing as "Unidentified Image"

Anonymous — Wed, 17 Dec 2025 10:31:45 GMT

Sounds like you now have only the raw photo's which your viewer can't show. Try a different viewer or use a raw converter, if you use Canon DPP you can create the exact jpeg's your camera produces.

Re: EOS M5 How to recover pics showing as "Unidentified Image"

jrhoffman75 — Wed, 17 Dec 2025 10:37:29 GMT

Do they display on the camera LCD