topic Re: EOS R50 CR3 and HIF file types incompatible with my old Mac in EOS DSLR & Mirrorless Cameras

EOS R50 CR3 and HIF file types incompatible with my old Mac

aliensil — Sat, 06 Dec 2025 13:21:51 GMT

I need help, I don't know what an **bleep** in Canon decided to invent new filw type CR3 and HIF, my software simply does not recognize that garbage, yes I use an old mac with old iOS and cannot download the Canon app just designed for newer OS. I'm very dissapointed with Canon engineers and company. I feel I waste my hard earned money in this piece of **bleep**. I never ever been change my trusted Sonys and Nikons camera in behaf of tis piece of **bleep**. What a mees and a loss of time. I really hate Canon products, sucks.

Anybody can give a tip to convert this pile of **bleep** files in old trusted .raw or jpeg files?? appreciate your help

Re: Canon EOS R50 file types

stevet1 — Sat, 06 Dec 2025 02:10:00 GMT

alinsil,

There are a lot of free file converters out there, some online where you don't have to download program to your converter. You just upload a CR3 file and get a jpg back.

There are even free apps that will run on your tablet or phone. I just downloaded one the other day to my tablet that allows me to convert CR3 files to jpgs.

Just do a Google search for Convert CR3 files to jpg.

Steve Thomas

Re: Canon EOS R50 file types

shadowsports — Sat, 06 Dec 2025 02:43:57 GMT

Greetings,

Respectfully, standards change. Apple changes its standards and requirements more frequently than just about any manufacturer out there. You cannot use the same computer, phone, operating system, car (list goes on) forever. Apple won't support its own older devices either.

Canon hasn't done anything to you. I think you've done this to yourself. We'll do our best to try and help.

What version of Mac OS (version and build) are you running? What about your iPhone?

A converter might allow you to see your images, but its not going to help with the benefits of shooting in RAW. Post processing (editing) and so forth.

Depending on the age of your hardware, you might be limited, at that point you'll have to decide how you want to move forward. Know however that you will run into the same issues regardless of the camera manufacturer.

We will try to help if we can. 🙂

Re: Canon EOS R50 file types

aliensil — Sat, 06 Dec 2025 05:14:50 GMT

The worst response, canon fanboys are some kind of st... what part don't you understand, mi cac is a 2012 imac with catalina OS, there are no free or pay software to open this garbage file type. Now idiots at CANON must need to warn buyer that you need a 3 year old computer, no more, to work with the camera files, a total mess and loss of time, canon sucks. Thats why I love SONY , NIKON even Pentax. Canon is bull**bleep**.

Re: Canon EOS R50 file types

kvbarkley — Sat, 06 Dec 2025 05:15:21 GMT

You have several options. I suggest you read the manual. If you don't shoot in HDR you can save JPEGS. You can also convert HEIF to JPEG in camera:

Re: Canon EOS R50 file types

aliensil — Sat, 06 Dec 2025 05:17:20 GMT

You are a Canon fanboy right? I own several SONY, Nikon an Pentax cameras, all of them gives jpeg or RAW type files, files that you can read in any computer Mac or PC with at leadt Photoshop or Lightroom. Why are you Canon fanguys so obtuse and fanatics of **bleep**?

Re: Canon EOS R50 file types

Waddizzle — Sat, 06 Dec 2025 13:17:48 GMT

FYI, the first major consumer electronics company to begin using HEIF files was Apple.

If Apple no longer supports your computer hardware or operating system, then Canon has nothing to do with that. Apple licenses developers to create software for the Apple computers and mobile devices. I don’t believe SDK licenses for commercial app development are still available for your OS.

Re: Canon EOS R50 file types

kvbarkley — Sat, 06 Dec 2025 14:52:17 GMT

Being a fanboy has nothing to do with it. It is what it is. Either incorporate it into your workflow, or get another camera that can save the file types you want.
(Even if the r50 saved .cr2, you would still have to update your software to use them, since you must develop the files on a camera to camera basis)

Re: EOS R50 CR3 and HIF file types incompatible with my old Mac

aliensil — Sat, 06 Dec 2025 15:37:18 GMT

Thanks god, the world are plenty of Canon fanboys willing to buy any junk canon put on shelfs, I have a buyer for my R50 junk today, so bye guys. With that money I came back to buy a trusted and reliable SONY camera.

Re: EOS R50 CR3 and HIF file types incompatible with my old Mac

stevet1 — Sat, 06 Dec 2025 15:40:34 GMT

Please don't feed the trolls.

Steve Thomas

Re: EOS R50 CR3 and HIF file types incompatible with my old Mac

aliensil — Sat, 06 Dec 2025 16:18:59 GMT

Oh no, I'm not a Troll, in old days I'm happy owner of a Canon AE1 and a A1 35 mm film cameras, great cameras by te way, today canon cameras are totally mess designed for marketing idiots.

Re: EOS R50 CR3 and HIF file types incompatible with my old Mac

shadowsports — Sat, 06 Dec 2025 16:20:45 GMT

If he insists on using an operating system that went end of life in July of 2022, 3 years ago then he will have to shoot in jpeg. Catalina OS does not include native support newer proprietary file types for Canon .CR3, Sony .ARW or Nikon .NEFX. So buying a camera from a different manufacturer is just trading problems.

Re: EOS R50 CR3 and HIF file types incompatible with my old Mac

justadude — Sun, 07 Dec 2025 15:26:14 GMT

So what I got out of this thread is that it's ok for all of the other camera manufacturers to keep making technical improvements and advancements, but not ok for Canon to do the same as the others. 🤔 😶

Re: EOS R50 CR3 and HIF file types incompatible with my old Mac

kvbarkley — Sun, 07 Dec 2025 16:02:28 GMT

No, the take away is that the manufactures should make improvements, just not the ones that inconvenience *me*.

Re: EOS R50 CR3 and HIF file types incompatible with my old Mac

Waddizzle — Sun, 07 Dec 2025 19:48:05 GMT

Yes, good observation. But, if the computer manufacturer is no longer supporting the computer, then software developers have no choice but to also drop support.