topic EOS R6 Sensor scratch/replacement in EOS DSLR & Mirrorless Cameras

EOS R6 Sensor scratch/replacement

Postcoke2 — Sat, 08 Nov 2025 15:20:53 GMT

Canon R6. Just received a message from Canon after sending my body in for CPS free clean and check up and they say that I have scratch on the sensor. I have combed through my images and can not find one example of this being the case. Has anyone else had this issue? They seem to want me to upgrage/trade in to the Mark ii which I'd love if I had the extra case around. Also, the repair to the sensor is $779 labor and $1200 for sensor making the trade in cheaper than the repair.

I have posted a straight out of camera image as well as the image sent by Canon. Can anybody spot the spot... so to say?

Re: Sensor scratch/replacement

shadowsports — Sat, 08 Nov 2025 05:46:29 GMT

Greetings,

I'm not clear what you're showing us? One of the images is a picture right out of the camera and the other two below are?

Are these pictures of the sensor that show an anomaly or scratch?

If you're not seeing any issues, there's no reason why you can't continue using the camera. If it becomes a problem, you can purchase a refurbished mkII for less than the anticipated cost of repair.

I'd walk away from the body if It needs a replacement sensor and you don't have a CarePak.

Re: Sensor scratch/replacement

wq9nsc — Sat, 08 Nov 2025 14:06:03 GMT

Agree with Rick as to the economics of repair, a refurb body would be a better deal than that repair.

Looking at past "complex" images isn't a great way to find damage to a sensor. You don't know when the damage occurred so you would want to look at the very last images before the camera was sent in and you need something with a not overly busy and repetitive pattern background to see how it will show up in images. IF the damage is enough to cause a noticeable image defect, it isn't going to be obvious in every image but only in those where a defect in that specific area is key to the photo.

I suppose you need to be even more careful changing lenses in a MILC compared to a DSLR because it is the sensor itself and not the mirror that is exposed to any mistakes made while mounting a different lens.

Rodger

Re: EOS R6 Sensor scratch/replacement

ebiggs1 — Sun, 09 Nov 2025 16:43:29 GMT

"I have combed through my images and can not find one example of this being the case."

That would be my clue to forget it. Use it as is and do forget it. However, with no more info than you provided I will say it is pretty difficult to scratch a camera sensor. There is a hardened piece of glass in front of the sensor making touching the sensor itself impossible. Even more difficult if you had a DSLR instead of a mirrorless. Unless! Yes, you can do damage if not cleaned correctly or you stuck some object not camera related inside the body. You dropped the camera, etc. You did something physical.

Perhaps your Canon tech did see some issue with the sensor itself and that would be an expensive repair. But like I suggested if it doesn't show up in your work forget it. If it is a bad sensor it will eventually let you know.