topic Re: Electronic mode will not produce a sound R5 in EOS DSLR & Mirrorless Cameras

Electronic mode will not produce a sound R5

NJP — Thu, 09 Oct 2025 18:01:15 GMT

I own the R5 and had been using the LP-E6NH battery with no problems. This battery is no longer in production, so I bought the LP-E6P. My shutter speed is usually 1600 or higher and the E6P battery couldn't keep up. Canon customer support had me change my Shutter Mode to Electronic. Now the battery works (I think) but I can't hear the shutter anymore to confirm. It will also make me crazy not counting the shutter clicks while shooting. Anybody else dealing with this? What is your work-around?

Re: Electronic mode will not produce a sound R5

Jkarl — Thu, 09 Oct 2025 18:27:40 GMT

Check your firmware level this problem has been corrected in version 2.2.0 This update allows full use of the LP-E6P battery in the R5.

Re: Electronic mode will not produce a sound R5

Anonymous — Thu, 09 Oct 2025 18:37:06 GMT

I don't think the R5 has a shuttersound in ES. Either use mechanical or EFCS. I upgraded to the R5II which does have a sound(not the reason but welcome).

And as Jkari stated the LP-E6P will be fully functional with the update.

Re: Electronic mode will not produce a sound R5

NJP — Thu, 09 Oct 2025 18:45:35 GMT

Did that. Didn’t make a difference. 😞

Re: Electronic mode will not produce a sound R5

Jkarl — Thu, 09 Oct 2025 18:59:11 GMT

You might be out of luck there without Canon doing something in a update.

This

"The Mechanical Shutter produces a sound and is recommended for use with bright lenses. The Electronic First-Curtain Shutter also produces a sound but uses the second-curtain mechanical shutter. The Electronic Shutter is a silent mode that has no sound but can be more prone to rolling shutter effects".

Quoting the manual

Re: Electronic mode will not produce a sound R5

NJP — Thu, 09 Oct 2025 20:15:09 GMT

I have the latest update and it didn't make a difference with the shutter speed using the new battery. When I change it to Mechanical or EFCS the battery doesn't work efficiently.

I'd like a work around for Mechanical and shutter sound at the same time if possible.

Re: Electronic mode will not produce a sound R5

NJP — Thu, 09 Oct 2025 20:13:34 GMT

While I accept the solution, I don't like it! lol I never realized how much I rely on the shutter sound while I work.

Re: Electronic mode will not produce a sound R5

Jkarl — Thu, 09 Oct 2025 20:39:44 GMT

I hate to here that. I will try the high shutter speed on my R5 with the different shutter methods using the E6P battery and see what happens. Are there any other unusual settings that I might need to know to test?

It might be Saturday before I can try it.

Any one else with an R5 having this problem?

Re: Electronic mode will not produce a sound R5

NJP — Thu, 09 Oct 2025 23:54:09 GMT

Oh, Thank you!!! When I'm shooting outdoor sports, I have the aperture as low as possible for a 100-500 lens, shutter speed 1600 and change the ISO as needed. With the kit battery at factory settings and current firmware, I could hear the shutter for each shot. The battery worked great. Once I popped in the E6P battery, the H would blink and the battery couldn't shoot at 1600 -- it was working slower. Canon customer service had me change the settings to Electric and the H stopped blinking, but I cannot hear the shutter and don't really know if it's shooting at 1600 or not.

Manual Mode: Eye tracker, servo, and H (not H+) are on.

Hopefully all of that info helps. I really appreciate your time on this!

Re: Electronic mode will not produce a sound R5

Jkarl — Fri, 10 Oct 2025 13:45:52 GMT

Quick questions. What lens are you using and did you register the new battery with the camera to let it know you are using the E6P?

Re: Electronic mode will not produce a sound R5

NJP — Fri, 10 Oct 2025 20:30:25 GMT

100-500 lens

i’ve never heard of registering a battery with the camera. How do you do that?

Re: Electronic mode will not produce a sound R5

Jkarl — Sat, 11 Oct 2025 14:21:01 GMT

From Canon R5 manual.

https://support.usa.canon.com/kb/s/article/ART136582

Re: Electronic mode will not produce a sound R5

Anonymous — Sat, 11 Oct 2025 14:30:15 GMT

Registering a battery keeps the history of this battery but has nothing to do with the functionality, whatever type.

Re: Electronic mode will not produce a sound R5

Jkarl — Sat, 11 Oct 2025 15:49:04 GMT

You are correct, but it helps to keep track of the battery condition. The R5 high speed modes need a battery that is well charged and in good condition to function correctly.

Re: Electronic mode will not produce a sound R5

Jkarl — Sat, 11 Oct 2025 16:27:23 GMT

I tested both battery types the E6NH and the E6P with my R5 and at both H and H+ using 1/1600 shutter speed and had the shutter sound using the Elec First Curtain setting on the shutter mode. I am not sure where to go next except for you to backup your settings then reset the camera and then see what happens. I know you will have to mess with the stupid password again but it might be worth it. If the reset does not solve the problem you can restore the settings from the backup.

Canon support on how to back up and restore settings:

https://cam.start.canon/en/C003/manual/html/UG-07_Set-up_0340.html

Re: Electronic mode will not produce a sound R5

NJP — Sun, 12 Oct 2025 16:31:13 GMT

First off, thank you so much for taking the time to test out the issues I'm having! I'll find some time today or tomorrow to try it.

Re: Electronic mode will not produce a sound R5

NJP — Tue, 14 Oct 2025 17:15:04 GMT

I rest the camera and registered the battery. All looks great so far when I test it in my office. We've had a Nor Easter here for the last few days, so my plan is to bring it out for a test run tomorrow. I'll post again.

Re: Electronic mode will not produce a sound R5

Jkarl — Tue, 14 Oct 2025 17:46:14 GMT

When you start reinstating your settings keep monitoring if the shutter sound stops, and what setting it was. This is assuming that the reset solved the problem.

Re: Electronic mode will not produce a sound R5

NJP — Tue, 14 Oct 2025 19:40:01 GMT

Ok. I will! Thx

Re: Electronic mode will not produce a sound R5

Anonymous — Wed, 15 Oct 2025 09:21:55 GMT

I think this is getting unnecessarily confusing. The only setting which affects the shuttersound is the shutter mode.

Shuttersound is always there when using mechanical(MS) or electronic first curtain(EFCS). What you hear is the shutter curtains moving, no way to stop this.
In electronic shutter mode(ES) there is no sound, shutter stays open. The only way to have a sound is to fake it and Canon has not done this for the R5(other models do have this option, like R7 and R5II).