topic Re: EOS R50 External Mic Issues in EOS DSLR & Mirrorless Cameras

EOS R50 External Mic Issues

BTA_Jonathan — Thu, 10 Aug 2023 03:49:42 GMT

Does anyone have any idea how to get the camera to recognize an external mic? I have the Rode VideoGo II with RODE Microphones SC2 3.5mm TRS Patch Cable. I've also tried a lav mic but neither seems to work properly with the camera.

Re: EOS R50 External Mic Issues

Anonymous — Thu, 10 Aug 2023 04:09:47 GMT

Is sound recording enabled (set to auto) in the menu? Does the internal microphone record ok?

Re: EOS R50 External Mic Issues

Anonymous — Thu, 10 Aug 2023 15:31:41 GMT

I just looked up the Rode VideoGo II microphone. It requires the camera to supply power to the mic. I don't think that the camera supplies power to the external microphone.

Edit: I did some research, and it appears that it does provide power.

Re: EOS R50 External Mic Issues

Anonymous — Thu, 10 Aug 2023 15:29:01 GMT

The R50 seems like it does provide external microphone power, because the Canon DM-E100 external microphone is listed as a compatible accessory. This microphone requires external power to operate. Too bad the camera manual doesn't specify this information.

I would make sure that you are fully inserting the mic plug into the mic jack. On my 5D Mark IV camera, it is easy to think that it is fully plugged in, when it isn't.

Re: EOS R50 External Mic Issues

BTA_Jonathan — Fri, 11 Aug 2023 01:57:54 GMT

Yes, to both questions. When I record with the mic the sound is the same quality as without the mic. I've tested the mic on other devices so I know it's functional.

Re: EOS R50 External Mic Issues

BTA_Jonathan — Fri, 11 Aug 2023 02:02:16 GMT

I have confirmed it's plugged in completely.

Re: EOS R50 External Mic Issues

BTA_Jonathan — Fri, 11 Aug 2023 02:03:26 GMT

I don't see an audio setting option on the menu. Am I missing something?

Re: EOS R50 External Mic Issues

Anonymous — Fri, 11 Aug 2023 02:28:53 GMT

So, it is recording sound with the external mic? If you are getting sound recorded with the external mic, what indicates to you that there is a problem?

If you are getting recorded sound, then the mic is enabled in the menu.

Re: EOS R50 External Mic Issues

Anonymous — Fri, 11 Aug 2023 02:38:28 GMT

Re: EOS R50 External Mic Issues

himegs — Tue, 15 Aug 2023 06:49:56 GMT

How are you using the camera? I am using it as a webcam, via the USB-C connection. I've been trying to use the internal microphone, and can't get that to work. I see the levels on the flip screen, but no sound is being passed to OBS or the Windows Camera app. I also have a Rode VideoMic Go II, and when I connect it to the camera via 3.5mm cable, it doesn't pass sound through either. I am starting to think that the USB connection passes video only, and not sound.

If you are trying to record internally to the camera, we have different problems. But since we have the same microphones, I will test tomorrow to see if it records sound internally.

Re: EOS R50 External Mic Issues

Anonymous — Tue, 15 Aug 2023 13:58:14 GMT

I believe that you are correct, the camera doesn't pass audio through the USB port.

Re: EOS R50 External Mic Issues

scanon — Wed, 12 Jun 2024 17:15:11 GMT

Hey there. I'm not sure if this helps since I'm fairly late to answer but I recently had the same issue. My R50 has firmware 1.1.0 (probably the same on yours) and I could not use my Rode VideoMic Go (original—still requires external power: https://rode.com/en-us/microphones/on-camera/videomic-go#section-specs). Silence when I plugged it in but works with my M6 Mark II. I also used the SC2 cable. I have both the SC2 and the SC7. I tried both but nothing happened no matter how many times I plugged and unplugged the SC2 and SC7 cables.

I then turned the camera off, plugged the mic in again and then powered the camera on and then it worked! Magic? I don't know why. However, now I can plug/unplug the mic using the SC2 cable as normal and it records audio from the RODE when plugged in and from the camera when unplugged.

I don't know if there was some one time initialization that the camera had to do when booting or what but my RODE VideoMic Go (original) does work with my R50 using the SC2 cable from RODE.

Re: EOS R50 External Mic Issues

ruahabdo — Sun, 29 Jun 2025 04:03:23 GMT

Hello! I know it's 2 years later, but did the issue end up getting fixed? Having the same issue right now. Would appreciate any help.

Thanks

Re: EOS R50 External Mic Issues

scanon — Sun, 29 Jun 2025 13:01:30 GMT

I couldn’t say, unfortunately. It worked consistently after the steps above and I never had the issue again.