topic Re: live view disappears after I push button down halfway on canon EOS R6 in EOS DSLR & Mirrorless Cameras

live view disappears after I push button down halfway on canon EOS R6

barbstitzer — Sun, 06 Apr 2025 21:11:04 GMT

Hi, I sent my Canon EOS R6 in to be cleaned and when I got it back, every time I went to take a picture and push half way down on the button, the model would show up for one second and then disappeared from view, both through the viewfinder and on the screen on the camera. I sent it back in and it happened again today. I have dozens of shoots next week because I didn't have a camera last week. Please, can anyone help me?

Re: live view disappears after I push button down halfway on canon EOS R6

Waddizzle — Sun, 06 Apr 2025 22:21:57 GMT

Take a photo of the error message. Send the camera back for repair and include the photo. Meanwhile, you may have to explore the possibility of renting a camera.

Re: live view disappears after I push button down halfway on canon EOS R6

barbstitzer — Sun, 06 Apr 2025 22:31:31 GMT

Waddizzle, there is no error message. I put my eye up to the viewfinder and press halfway down to focus. The subject immediately disappears and everything goes to black 😞

Re: live view disappears after I push button down halfway on canon EOS R6

Waddizzle — Sun, 06 Apr 2025 22:41:26 GMT

Ah, my bad.

Does the issue occur with any lens?
What lens(es) are you using?
Are you using an EF-RF mount adapter? If so, what brand?
Do you experience the issue in Green [A+} mode, too?

Thanks, in advance.

Re: live view disappears after I push button down halfway on canon EOS R6

barbstitzer — Sun, 06 Apr 2025 23:25:36 GMT

It happens with any lens.

I’m using a 70-200 is 2.8 and a 28-80 2.8, no adapter needed to to get the lens

it did NOT happen in green mode ( I always shoot on manual)

Re: live view disappears after I push button down halfway on canon EOS R6

Waddizzle — Sun, 06 Apr 2025 23:36:44 GMT

@barbstitzer wrote:

It happens with any lens.

I’m using a 70-200 is 2.8 and a 28-80 2.8, no adapter needed to to get the lens

it did NOT happen in green mode ( I always shoot on manual)

The fact that the issue didn’t appear in Intelligent Auto mode is probably good news. If so, this narrows the problem down to either accessories or custom camera settings. I think it is time to document your custom camera settings and programming and then execute a full reset of the camera back to the factory resuslts. In other words, it is time for a do-over.

Re: live view disappears after I push button down halfway on canon EOS R6

barbstitzer — Sun, 06 Apr 2025 23:38:11 GMT

Oh gosh… so I did do a reset on the yellow tool menu, is this what you mean?

Re: live view disappears after I push button down halfway on canon EOS R6

Waddizzle — Sun, 06 Apr 2025 23:40:21 GMT

@barbstitzer wrote:

Oh gosh… so I did do a reset on the yellow tool menu, is this what you mean?

What was the result? Does he issue still persist?

Re: live view disappears after I push button down halfway on canon EOS R6

barbstitzer — Sun, 06 Apr 2025 23:41:40 GMT

Yes, it did. I’d there any way I can use studio lights in green mode ? Or no ?

Re: live view disappears after I push button down halfway on canon EOS R6

barbstitzer — Sun, 06 Apr 2025 23:42:00 GMT

Or do you suggest anything else?

Re: live view disappears after I push button down halfway on canon EOS R6

Waddizzle — Mon, 07 Apr 2025 00:11:27 GMT

@barbstitzer wrote:

Or do you suggest anything else?

Is ExpSIM enabled?

Studio lights? That’s news.

I suggest re-entering your settings bit by bit. Hold off on using the strobes/trigger until last. Tell us about your strobes/trigger setup.

Is this a new problem? Did the strobes ever work properly?

Re: live view disappears after I push button down halfway on canon EOS R6

barbstitzer — Mon, 07 Apr 2025 00:12:22 GMT

The strobes had never been a problem. They worked just fine the entire shoot… I just couldn’t see what I was photographing at all. I really didn’t configure my settings much, except to turn the beep off and make is so that I can’t shoot without a card