topic Re: EOS R8 won't let firmware update proceed in EOS DSLR & Mirrorless Cameras

EOS R8 won't let firmware update proceed

Geurdy — Tue, 08 Oct 2024 13:31:34 GMT

Hi there, Iam having a bad time installing Firmware update: I can only choose "cancel" in stead of "OK" Whats going wrong here? Tnx

Re: Updating Firmware 1.4.0 to my Canon R8

jrhoffman75 — Mon, 07 Oct 2024 18:12:34 GMT

@Geurdy wrote:

Hi there, Iam having a bad time installing Firmware update: I can only choose "cancel" in stead of "OK" Whats going wrong here? Tnx

Do you mean touch screen won't allow you to touch and activate the OK button?

Re: Updating Firmware 1.4.0 to my Canon R8

Geurdy — Mon, 07 Oct 2024 20:15:46 GMT

Yes, thats the issue….no idea

Re: Updating Firmware 1.4.0 to my Canon R8

jrhoffman75 — Mon, 07 Oct 2024 20:27:17 GMT

@Geurdy wrote:

Yes, thats the issue….no idea

Is touchscreen turned off?

Since 1.4.0 appears I am assuming the .fir file is loaded on the card.

Re: Updating Firmware 1.4.0 to my Canon R8

shadowsports — Mon, 07 Oct 2024 20:28:20 GMT

Greetings,

Try pressing the quick control rocker on the back of the camera. 3 o'clock position. If that doesn't work, use the main dial just behind the shutter button. One click to right. Let us know if these help.

Re: Updating Firmware 1.4.0 to my Canon R8

p4pictures — Tue, 08 Oct 2024 10:39:49 GMT

Touchscreen on all EOS cameras doesn't work when doing firmware updates at this point. See the reply from Rick below as you have to use the buttons / dials on the camera.

Re: EOS R8 won't let firmware update proceed

skypark — Wed, 26 Mar 2025 00:00:58 GMT

Thank you thank you to Rick and Brian! I was having the same problem as Gerudy, and you provided the explanation and simple fix.

Re: EOS R8 won't let firmware update proceed

shadowsports — Wed, 26 Mar 2025 00:18:38 GMT

Glad it helped, we appreciate your feedback.