topic 5D Mark IV Camara Canon Log Update in EOS DSLR & Mirrorless Cameras

5D Mark IV Camara Canon Log Update

CharlieKrupa — Wed, 12 Mar 2025 12:08:26 GMT

How do I get the Canon Log Update installed on my 5D Mark IV camera. Who do I contact and where do I send it specifically. I live oin WI USA. Thanks

Re: 5D Mark IV Camara Canon Log Update

shadowsports — Wed, 12 Mar 2025 13:34:57 GMT

Greetings ,

The Canon log update for the 5DmkIV has to be installed by Canon. It used to be about a hundred bucks. To see if this service is still available, please contact Canon support. 1-800-652-2666

Re: 5D Mark IV Camara Canon Log Update

CharlieKrupa — Wed, 12 Mar 2025 16:51:10 GMT

Rick,

Thanks for the info. I called the number you gave and was transferred to support. The charge is $100 and there two alternate ways to get it done. 1) Register your camera online with Canon and put in the request, pay and mail your camera to either VA or CA. 2) Support will email you a form to fill out. Mail the camera to either VA or CA and pay later.

Charlie

Lac du Flambeau WI