topic Re: EOS R6 Constantly Freezes in EOS DSLR & Mirrorless Cameras

EOS R6 Constantly Freezes

GoUSNR — Fri, 07 Feb 2025 00:11:38 GMT

I bought a brand-new EOS R6 in September 2021, three years later it started freezing constantly. I've read every single post I can find and tried every single suggestion (firmware, battery, memory card).

I'm not using a battery grip (but have in the past). I have tried turning off the wi-fi. still no joy.

The ONLY thing that clears the freeze is to take the battery out. But then the very next photo it freezes again.

I can't believe I spent nearly $3000 on a camera and can't use it. I'm very disappointed in Canon.

#EOSR6

Re: EOS R6 Constantly Freezes

deebatman316 — Fri, 07 Feb 2025 00:22:52 GMT

What lenses are you using Canon or third party.
What batteries are you using Canon or 3rd Party.
Are you using a Canon or 3rd Party Mount adapter.
Are you using an external speedlite Canon or 3rd Party.

It is important that you answer ALL of these questions completely with lenses, mount adapters, speedlites and batteries please use the FULL NAME of the item in question. Using the name "Canon 24-105mm" lens isn't good enough or complete. Canon has made multiple lenses with that name in the EF and RF Mounts.

Re: EOS R6 Constantly Freezes

Waddizzle — Fri, 07 Feb 2025 00:48:30 GMT

I agree with Demetrius’ request that you try to fully answer all of his questions. Help someone to help you.

Re: EOS R6 Constantly Freezes

GoUSNR — Fri, 07 Feb 2025 22:43:45 GMT

What lenses are you using Canon or third party. - Currently I am using a Canon RF 24-105mm f/4-7.1 IS STM Lens. I have also used Canon EF 70-200mm f/2.8L, and a Canon EF 50mm F/1.8. I do not use anything but Canon lenses.
What batteries are you using Canon or 3rd Party. - Canon LP-E6NH (original Canon product, not a aftermarket brand).
Are you using a Canon or 3rd Party Mount adapter. - When using my older Canon lenses (EF) I have used the Canon Mount Adapter EF-EOS R.
Are you using an external speedlite Canon or 3rd Party. I don't use a flash at all.

Re: EOS R6 Constantly Freezes

deebatman316 — Fri, 07 Feb 2025 22:57:10 GMT

You didn’t use full names for the EF 70-200mm F/2.8L & EF 50mm F/1.8 lenses. What are the Full names. That is not good enough because there are multiple versions of those lenses. The names are also incomplete.

Re: EOS R6 Constantly Freezes

shadowsports — Sat, 08 Feb 2025 00:08:27 GMT

I think it would also be helpful to know the brand and the model(s) of memory card(s) being used.

Re: EOS R6 Constantly Freezes

GoUSNR — Sat, 08 Feb 2025 16:28:21 GMT

Apparently I am not nearly as smart as you because I have no idea what else you want me to tell you. What do you mean by "You didn't use full names for the EF 70-200 mm..." I used the entire name that I know. What else do you want me to tell you? There is nothing else on the equipment for me to provide.

Re: EOS R6 Constantly Freezes

GoUSNR — Sat, 08 Feb 2025 16:28:57 GMT

SanDisk Extreme 150 MB/s 128 GB

Re: EOS R6 Constantly Freezes

SamanthaW — Sat, 08 Feb 2025 16:34:41 GMT

Hi there,

Here to hopefully help clarify! Those lenses have various versions so there is a bit more to add to the end of the lens name. What I mean by that is for example, the EF 70-200mm F/2.8L has 4 potential models:
EF 70-200mm f/2.8L IS II USM

EF 70-200mm f/2.8L IS III USM

EF 70-200mm f/2.8L IS USM

EF 70-200mm f/2.8L USM

Do you happen to know which version you have?

Re: EOS R6 Constantly Freezes

deebatman316 — Sat, 08 Feb 2025 16:41:51 GMT

My beginning post said "please use the FULL NAME of the item in question". Every Canon lens spells out its full name on it. Here are some example lenses where you can find the FULL NAME of the lenses you have.

Here is a picture of an example picture of a lens. This may NOT be your exact lens. So please provide the full name of yours.

Re: EOS R6 Constantly Freezes

deebatman316 — Sat, 08 Feb 2025 16:45:45 GMT

Is that a Full Sized card or a Micro SD Card in an adapter. Avoid using Micro SD Cards in an adapter use Full Sized SD Cards. If the camera was designed for them they would take them directly without an adapter. Have you tried using a different SD Card to rule out the current one.

Re: EOS R6 Constantly Freezes

kvbarkley — Sat, 08 Feb 2025 17:03:15 GMT

Also, have you low level formatted it in the camera lately.

With a lot of use without formatting they can become fragmented.

Re: EOS R6 Constantly Freezes

deebatman316 — Sat, 08 Feb 2025 17:05:37 GMT

Yes very true I always format my cards in the device its intended to be used in. New cards get the low level format in the camera.

Re: EOS R6 Constantly Freezes

Waddizzle — Sat, 08 Feb 2025 17:51:34 GMT

“ SanDisk Extreme 150 MB/s 128 GB. “

Again, the devil is in the details.

I use SanDisk full size, UHS-II, 128 GB memory cards. I purchase them from a reputable camera gear vendor, never from Amazon.

I always low level format the card using the camera prior to first use. I never share the card with other devices, except to use a card reader to copy the files to my computer.

I never use the computer to write to the memory card, nor use it to erase the files. I erase the files on the card by reformatting the card using the camera.

[EDIT]