topic Re: Camera stuck on "busy" message in EOS DSLR & Mirrorless Cameras

EOS Rebel T7 - Stuck on "busy" message

Syco — Wed, 29 Jan 2025 21:57:24 GMT

my camera has been on a black screen and it displays busy its been doing that since yesterday adn its still displaying busy is there anyway i can fix this?

Re: busy

Danny — Wed, 29 Jan 2025 19:19:17 GMT

Thanks for joining the conversation, Syco!

So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Camera stuck on "busy" message

shadowsports — Wed, 29 Jan 2025 21:34:11 GMT

Greetings,

Please answer Danny's question and let us know the model of your camera, as well as the brand / model of your storage media.

Is the media access LED light illuminated?

The behavior is likely the result of a buffer issue or an issue writing to the media card.

Please provide as much detail as possible about what you were doing when the problem began. You will probably be looking at some data loss here. How much might depend. Waiting isn't going to help. You can power the camera off and back on, then see what was captured or is missing.

Re: Camera stuck on "busy" message

Syco — Wed, 29 Jan 2025 21:49:36 GMT

its wont show when i try to add a product but its a cannon rebel t7 lens is ef-s 18-55 is II

Re: EOS Rebel T7 - Stuck on "busy" message

stevet1 — Wed, 29 Jan 2025 22:46:20 GMT

Syco,

As Rick said, waiting around is not going to help.

The first thing you need to do is turn your camera off. Waiting around is just going to deplete your battery.

There's probably something wrong with your card. I think I would buy a new one.

Steve Thomas