topic Re: Alignment Schedule in EOS DSLR & Mirrorless Cameras

EOS 60D Canon Precision Alignment needed

gar722 — Sat, 18 Jan 2025 13:20:21 GMT

Will Canon not Schedule a Canon Precision Alignment even if my product is no longer supported?

I have a 60D with really very little hours or use, but pictures are not as sharp as they use to be. Maybe its because I much older and my eyes are not as sharp as they use to be.😊 Hmmm!

Anyway I would like to have Canon service it. Who do I contact?

Re: Alignment Schedule

shadowsports — Sat, 18 Jan 2025 02:29:51 GMT

Greetings,

When a product reaches EOL it is no longer serviceable by Canon. The precision alignment service is only available for eligible body's and lenses. Unfortunately, the 60D is no longer under support.

https://www.usa.canon.com/support/canon-precision-alignment

Re: Alignment Schedule

jrhoffman75 — Sat, 18 Jan 2025 11:14:25 GMT

I don't work for Canon, but it is my understanding that Canon will not work on cameras that have passed their service support life. I was told reason being if they damage the camera while working on it they cannot repair it for possible lack of parts.

Re: Alignment Schedule

gar722 — Sat, 18 Jan 2025 16:12:00 GMT

Thank you for your reply.

What is EOL?

Re: Alignment Schedule

gar722 — Sat, 18 Jan 2025 16:13:44 GMT

Thank you.

Re: Alignment Schedule

shadowsports — Sat, 18 Jan 2025 21:04:34 GMT

EOL = End Of Life. No longer under support.

Re: Alignment Schedule

gar722 — Sun, 19 Jan 2025 02:15:37 GMT

Thanks