topic Re: EOS 1300D will not connect to PC via USB cable. in EOS DSLR & Mirrorless Cameras

EOS 1300D will not connect to PC via USB cable.

duck__boy — Fri, 03 Jan 2025 21:11:29 GMT

Hi all,

I've just bought a Canon EOS 1300D, and after taking a few snaps I'm eager to see how they've turned out.

I've downloaded and installed the relevant software for my Windows 10 (64 bit) computer, and then connected the camera to my PC via the supplied USB cable.

I can vouch for the USB port that I'm using, however I can't vouch for the cable as Canon use mini-USB whereas everything else I own uses micro-USB. But I'm positive, so I'll assume that the cable is working.

At this point nothing happens; Windows does not discover my camera, no drivers are installed (are any even required these days?), and I cannont access my photos

The EOS Utility software is set to launch when a camera is connected, further demonstrating that the camara is not talking to my PC.

Please can someone assist me if fixing this problem.

Thanks,
David

Re: Camara will not connect to PC via USB cable.

RobertTheFat — Wed, 09 Nov 2016 23:20:30 GMT

@duck__boy wrote:
Hi all,

I've just bought a Canon EOS 1300D, and after taking a few snaps I'm eager to see how they've turned out.

I've downloaded and installed the relevant software for my Windows 10 (64 bit) computer, and then connected the camera to my PC via the supplied USB cable.

I can vouch for the USB port that I'm using, however I can't vouch for the cable as Canon use mini-USB whereas everything else I own uses micro-USB. But I'm positive, so I'll assume that the cable is working.

At this point nothing happens; Windows does not discover my camera, no drivers are installed (are any even required these days?), and I cannont access my photos

The EOS Utility software is set to launch when a camera is connected, further demonstrating that the camara is not talking to my PC.

Please can someone assist me if fixing this problem.

Thanks,
David

The usual reasons are that WiFi is turned on (which disables the camera's USB port) or that the USB cable is a "power only" model that lacks the data strands.

Re: Camara will not connect to PC via USB cable.

duck__boy — Wed, 09 Nov 2016 23:21:11 GMT

Never mind. I found out by accident that if you have Wi-Fi/NFC enabled, you can't connect via USB.

It would be helpful if that was mentioned somewhere on that menu.

Re: Camara will not connect to PC via USB cable.

duck__boy — Wed, 09 Nov 2016 23:24:27 GMT

Thanks Bob, I'd literally just discovered that by accident. Happily it's now connected just fine 🙂

Re: Camara will not connect to PC via USB cable.

jrhoffman75 — Thu, 10 Nov 2016 11:20:43 GMT

For the benefit of others, its spelled right out in the manual on the page "Downloading Images to a Computer".

Re: Camara will not connect to PC via USB cable.

duck__boy — Thu, 10 Nov 2016 16:33:31 GMT

I'm sure that the vast majority of answers to questions on this forum are "spelled right out in the manual", but sometimes the odd note gets missed when the manual is 100+ pages.

As a beginner, I'm grateful to contributors like RobertTheFat who take a moment to help, rather than typing a convoluted version of "RTFM" before moving on.

Re: Camara will not connect to PC via USB cable.

jrhoffman75 — Thu, 10 Nov 2016 17:44:08 GMT

A. I wasn't addressing you since you found out the answer yourself

B. I always provide reference back to a source document since others may not be as proficient as you and may need additional guidance.

Re: Camara will not connect to PC via USB cable.

Tronhard — Sat, 14 Jan 2017 22:33:29 GMT

As a matter of curiousity, is there a reason you don't just remove the SD card and read it via a card reader?

I never connect the camera direcly to my PC for a couple of reasons. The download speed seems to be faster with the card to PC direct, and I don't have to drain the camera batteries to transfer the files.

Re: Camara will not connect to PC via USB cable.

Waddizzle — Sun, 15 Jan 2017 20:07:20 GMT

@Tronhard wrote:
As a matter of curiousity, is there a reason you don't just remove the SD card and read it via a card reader?

I never connect the camera direcly to my PC for a couple of reasons. The download speed seems to be faster with the card to PC direct, and I don't have to drain the camera batteries to transfer the files.

I think there is a very simple explanation why many people want to use USB.. You're probably moving a LOT more data.

If you're only moving several dozen files, then using the USB cable is not only convenient, it is probably quicker than taking the card out, using a reader, creating folders, dragging and dropping files, and then re-inserting the card in the camera.

Re: Camara will not connect to PC via USB cable.

lysergicy2k — Fri, 03 Jan 2025 21:09:21 GMT

conon software is with out a doubt the worst software ever made. i have never had a worse expireanmce trying to get something to work. it is unintuitive,slow, and buggy at best. if I did not like the camera so much I would throw it in a lake. trying to connect to a PC via USB is like beating your self in the head with a hammer. you get it working it works a few times then just quits out of the blue, it wont tell you what the problem is, it just quits. canon you suck at this. please fire every person involved with the EOS software and start over, you have failed..

Re: Camara will not connect to PC via USB cable.

Tronhard — Fri, 03 Jan 2025 21:20:54 GMT

Happy New Year Bill! I hope you had a great holiday season. Mine was rather dominated by getting COVID, mind you I managed to avoid it for about 5 years, so I can't be too upset. Still, it's rather limiting.

I see your point Bill but honestly don't find it any slower to move files by taking the card out.
Plug in the cable or take out the card
Turn on the camera or insert the card
In both cases the card is recognized as a removeable drive.
From then on, how one stores the files seems to be common to both methods. I personally have a series of drop-in folders within my Photo storage folders. I simply press Ctral+A to select all, Ctrl+C to copy, switch to that folder and press Ctrl+V to paste. The data throughput for a USB 3 is normally significantly higher than for using the USB cable that attaches most cameras to computers, so one could argue that the process should be faster.

From then on it's just a case of removing the card, putting it back in the camera and using the camera's format command to clean it. It's not exactly arduous.

I suspect that the main reasons many seek another solution because they are not used to taking cards out of devices like cell-phones (which are a different situation) and/or are not familiar enough with using computers.

Re: Camara will not connect to PC via USB cable.

jrhoffman75 — Fri, 03 Jan 2025 21:31:24 GMT

1. you are replying to a 8+ year old thread that is marked Solved. You should start your own thread.

2. If you are having a specific problem and want assistance you need to describe what you are doing, what items you are using and what if any error messages you are receiving.

3. If you just wanted to rant disregard 1 & 2.

Re: EOS 1300D will not connect to PC via USB cable.

lysergicy2k — Fri, 03 Jan 2025 22:57:28 GMT

i just wanted to rant, but im still cant connect my r50 to PC. no error message nothing. wifi on,, wifi off, doesn't matter. at minimum you should be able to plug a USB in and see it as a hard drive. but no canon needs to make it complicated so they can suck as much money out of you as they can.

Re: Camara will not connect to PC via USB cable.

jrhoffman75 — Fri, 03 Jan 2025 23:26:03 GMT

You can also call Canon at 1-800-OK-CANON.