topic Re: Unable to shoot jpeg in EOS DSLR & Mirrorless Cameras

EOS R7 Unable to shoot jpeg

garylaihk — Sat, 30 Nov 2024 14:00:34 GMT

I am using a R7. How do I shoot in Jpeg? The out files are in RAW and HEIF only. I am not able to open .hif on my PC. The DPP software does not display the HEIF flies either. I have checked my image setting and updated the firmware to the latest version. Thanks

Re: Unable to shoot jpeg

Ron888 — Thu, 28 Nov 2024 12:25:46 GMT

Is JPEG setting not available? It should be shown on page 1 of the camera's main menu-
https://cam.start.canon/en/C005/manual/html/UG-04_Shooting-1_0030.html

Re: Unable to shoot jpeg

maboleth — Thu, 28 Nov 2024 12:50:55 GMT

Aren't Heif used for HDR images only?

Re: Unable to shoot jpeg

garylaihk — Thu, 28 Nov 2024 14:25:41 GMT

Hi. The main menu stated "Jpeg/HEIF". The resulting files saved to my card are only .hif, which I have problems viewing/editing. Is there a setting to output .jpg files from the camera as well?

Re: Unable to shoot jpeg

p4pictures — Thu, 28 Nov 2024 17:54:36 GMT

You have selected HDR shooting HDR PQ. When this is used the images created can only be saved as .HIF and or RAW images. If you turn this setting off, then your camera will create .JPG and or RAW images.

https://cam.start.canon/en/C005/manual/html/UG-04_Shooting-1_0100.html

You can use the playback menu on your camera to convert any .HIF images to JPG, go to the blue play back menu, search for HEIF -> JPG conversion.

https://cam.start.canon/en/C005/manual/html/UG-06_Playback_0250.html

Re: Unable to shoot jpeg

garylaihk — Fri, 29 Nov 2024 00:24:52 GMT

It works! Thank you so much.

Gary