topic Re: My pictures just vanished in EOS DSLR & Mirrorless Cameras

EOS Rebel T7 My pictures just vanished

Tinamarie425 — Tue, 26 Nov 2024 13:59:18 GMT

My pictures were there yesterday. I transferred them to my pc. But didn’t save them. I just went to look at something and they are gone! Pluggers camera into computer. They are not there m. Only 10 pictures are there. There were 300 photos and 4 videos! Now all gone! Anyway to recover the files?

Re: My pictures just vanished

Stephen — Sun, 24 Nov 2024 15:46:13 GMT

Hi, Tinamarie425!

So that the Community can help provide you with the best solutions, it will be helpful to know which Canon camera you used, what version of Windows or macOS you have, and the software you used to transfer your photos and videos to your computer. If you can think of any other details to share, please do!

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 16:08:04 GMT

Eos rebel t7 windows 10. no software transferred from the hdmi cable.
Everything was there yesterday.

Re: My pictures just vanished

jrhoffman75 — Sun, 24 Nov 2024 16:10:22 GMT

@Tinamarie425 wrote:

Eos rebel t7 windows 10. no software transferred from the hdmi cable.
Everything was there yesterday.

You can view on TV using HDMI cable, but you transfer files to computer using USB cable (or as we recommend, a card reader).

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 16:14:32 GMT

Sorry I meant usb. Whatever cable came with the camera. But they aren’t even showing up in the camera anymore.

Re: My pictures just vanished

jrhoffman75 — Sun, 24 Nov 2024 16:38:29 GMT

Maybe card got corrupted. Which brand SD card? The vendor may provide free recovery software. But first, try putting card into card reader rather tan cable connecting.

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 16:45:18 GMT

SanDisk sdhc it was a brand new card and brand new camera just out of the box. First use Friday night. First transfer yesterday. I don’t have a card reader but I will try and find one. Thanks for your help.

Re: My pictures just vanished

jrhoffman75 — Sun, 24 Nov 2024 16:47:16 GMT

There might have been a paper in the package for the SD card for recovery software. You could try the SanDisk website.

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 17:22:20 GMT

I don’t have the packaging anymore.evrn if they say how to do it. I am not very tech or computer savvy I wouldn’t be able to figure it out. I’ll see if a family member can help me. Thanks for helping me!

Re: My pictures just vanished

Tintype_18 — Sun, 24 Nov 2024 18:35:16 GMT

I have a T7 and download the SanDisk directly to my PC, W11. Never had any problem but am careful to verify the photos are downloaded before I delete them by putting the card in the T7 and deleting then. Was the camera on to automatically delete?

Re: My pictures just vanished

stevet1 — Sun, 24 Nov 2024 18:50:46 GMT

Re: My pictures just vanished

stevet1 — Sun, 24 Nov 2024 19:00:30 GMT

Tinamarie,

I'd strongly encourage you to download a copy of your User's Manual in pdf format. Using a pdf reader like Adobe Acrobat, you can use the search function to search for answers to specific questions in your manual. It will make your life a whole lot easier.

Steve Thomas

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 21:01:32 GMT

I have no folders.

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 21:02:49 GMT

I didn’t delete anything.

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 21:04:15 GMT

Didn’t delete from the camera or SD card. Just deleted them off my PC. And no the camera was not connected and off at the time!

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 21:05:40 GMT

Willl it be the same one I have in my hand because that’s unusful

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 21:07:46 GMT

And dosen’t really matter this camera is going back anyway. I am more concerned at finding or restoring my missing files. And yes I tried looking at it on 3 different devices and and with a card reader.

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 21:10:55 GMT

I had 300 pictures and 7 videos all there yesterday. Transferred fine. We’re still there. No all a sudden today poof! Only 7 pictures there.

Re: My pictures just vanished

WCETECH — Sun, 24 Nov 2024 21:34:48 GMT

You transferred them to your PC them deleted them off the PC.

That's what caused the problem, had you copied them, not transferred them, you would still have them on the camera.

Re: My pictures just vanished

Tinamarie425 — Sun, 24 Nov 2024 21:57:24 GMT

No. The camera wasn’t even connected turned on or even near my desktop when I deleted them off my PC. I did what I always did with my previous camera and never ever had this issue. I use a usb cable not WiFi transfer. Then why are 7 of them still there while the other 293 and videos gone?