topic Canon EOS 750D, please change your battery in EOS DSLR & Mirrorless Cameras

Canon EOS 750D, please change your battery

Max_Schneider12 — Tue, 26 Oct 2021 03:07:12 GMT

Hello everyone,
I want to stream with my Canon EOS 750d but after 2-15 Minutes the Camera shuts down with the message "Please change your battery" i looked for a fix but didnt saw it. Maybe U guys can help me 🙂
Im using a Battery Dummy and connected the Camera with a USB Cable into my PC.
Im using EOS Webcam Utility.

Re: Canon EOS 750D, please change your battery

Waddizzle — Tue, 26 Oct 2021 12:08:14 GMT

It sounds like you might be having a grounding issue. Do you experience this issue with an actual battery?

What brand of PC, and it's it using an Intel chipset? What brand is you your "dummy battery"?

Re: Canon EOS 750D, please change your battery

MikeSowsun — Tue, 26 Oct 2021 13:47:18 GMT

@Max_Schneider12 wrote:
Im using a Battery Dummy and connected the Camera with a USB Cable into my PC.

Canon does not sell equipment that would allow you to power your EOS T6i or 750D with a USB cable.

Your PC USB only puts out about 5 volts while your camera needs about 7 volts. How does the equipment you are using deal with this? It must use a step-up transformer. Make sure it is putting out the correct voltage.

If the output voltage is correct, you should contact the manufacturer for more help.

EDIT: It appears it is impossible to power any camera with a PC USB. I just found this information regarding a similar product on Amazon.

Note:
1.In order to make your camera work better,Please use a high-quality mobile power, power bank is output guarantee of at least 2A current.
2. Do not use the computer USB supply for the camera,because most computer USB 2.0 output voltage is 5V,But the current is less than 500mA

Re: Canon EOS 750D, please change your battery

Max_Schneider12 — Tue, 26 Oct 2021 16:12:06 GMT

Never had this issue with an actual battery...
I have a Corsair PC but no Intel chipset
My dummy battery is pretty cheap one from china (There is no name on it).

Re: Canon EOS 750D, please change your battery

Max_Schneider12 — Tue, 26 Oct 2021 16:13:00 GMT

Im not charging the Camera with my USB cable.
I have a dummy which is connected to my power outlet.

Re: Canon EOS 750D, please change your battery

John_ — Tue, 26 Oct 2021 16:26:33 GMT

Well if you never have or had this problem using a battery then it is most likely that AC power adapter is failing for some reason.

Re: Canon EOS 750D, please change your battery

MikeSowsun — Tue, 26 Oct 2021 17:01:16 GMT

@John_ wrote:
Well if you never have or had this problem using a battery then it is most likely that AC power adapter is failing for some reason.

He is not using an AC power adapter. He is using the 5v USB port on his personal computer to power a dummy battery placed in his camera.

Re: Canon EOS 750D, please change your battery

John_ — Tue, 26 Oct 2021 17:12:08 GMT

I think he said his dunny battery is connected to AC power and the camera is connected via USB to his PC for streaming not power?

Re: Canon EOS 750D, please change your battery

MikeSowsun — Tue, 26 Oct 2021 17:45:58 GMT

He said: " I'm using a Battery Dummy and connected the Camera with a USB Cable into my PC"

I guess that can mean multiple things.

Since he is having power problems, I assumed he is trying to run the USB power from the computer.

Max, can you please confirm that you have the dummy battery connected to a AC to DC power converter?

Re: Canon EOS 750D, please change your battery

kvbarkley — Tue, 26 Oct 2021 18:26:25 GMT

Then he said:

"I have a dummy which is connected to my power outlet."

Which is the obvious suspect since he bought a cheap one. I hope he did not damage his camera.

Re: Canon EOS 750D, please change your battery

John_ — Tue, 26 Oct 2021 18:55:25 GMT

Yes he admitted it is a cheap China knockoff AC adapter which is where I think the failure is

Re: Canon EOS 750D, please change your battery

Max_Schneider12 — Tue, 26 Oct 2021 21:37:21 GMT

I have a thing that is in my power outlet where i can put the usb cabel in.
This USB cable goes into the Dummy, in my camera.
The other USB cable is there to connect the camera with my PC.

Re: Canon EOS 750D, please change your battery

MikeSowsun — Wed, 27 Oct 2021 01:42:07 GMT

I think there might be a language barrier here, but I am quite sure he is plugging his dummy battery into his computer USB port.

These USB Dummy batteries come with instructions and warnings that need to be followed.

Note:

1.In order to make your camera work better,Please use a high-quality mobile power, power bank is output guarantee of at least 2A current.

2. Do not use the computer USB supply for the camera,because most computer USB 2.0 output voltage is 5V,But the current is less than 500mA

Re: Canon EOS 750D, please change your battery

MikeSowsun — Wed, 27 Oct 2021 01:45:24 GMT

note:

① In order to make your camera work better,please use a high-quality mobile power, mobile power bank is output guarantee of at 5V 2 AMP to 4 AMP current. When the power is not enough, will not start or can not shoot properly, Please select a larger current of at least 2.4A, DC 3 Amps or more is better.

② If you need to use the usb power adapter for indoor shooting, please select the standard as: Input: AC 100V-240V 50-60Hz
Output: 5V 3A

③ Do not use the computer USB supply for the camera,because most computer USB 2.0 output voltage is 5V,But the current is less than 500mA.

Re: Canon EOS 750D, please change your battery

Richard9833 — Fri, 12 Nov 2021 11:42:58 GMT

@Max_Schneider12 wrote:
Hello everyone,
I want to stream with my Canon EOS 750d but after 2-15 Minutes the Camera shuts down with the message "Please change your battery" i looked for a fix but didnt saw it. Maybe U guys can help me 🙂 mcdvoice
Im using a Battery Dummy and connected the Camera with a USB Cable into my PC.
Im using EOS Webcam Utility.

I have a Corsair PC but no Intel chipset. My dummy battery is pretty cheap one from china .