topic The SD card door on my EOS R6 Mark II broke in EOS DSLR & Mirrorless Cameras

The SD card door on my EOS R6 Mark II broke

TLeann — Mon, 07 Oct 2024 12:19:20 GMT

The sd card door on my R6 Mii won’t stay closed, and if I’m not holding it down it keeps making my camera unusable.

I can’t find any videos on fixing it. It is easy? How much would a fix like this cost? Is it covered by warranty?

Re: The SD card door on my EOS R6 Mark II broke

yopogo3530 — Tue, 08 Oct 2024 03:59:09 GMT

@TLeann wrote:
The sd card door on my R6 Mii won’t stay closed, and if I’m not holding it down it keeps making my camera unusable.

I can’t find any videos on fixing it. It is easy? How much would a fix like this cost? Is it covered by warranty?

Hello,
The SD card door issue on your R6 Mii is likely a hardware problem. Fixing it yourself can be challenging, so it’s best to contact Canon support. The repair cost varies, but it might be covered under warranty if your camera is still within the warranty period. mcdvoice

Best Regards,
Yopogo

Re: The SD card door on my EOS R6 Mark II broke

shadowsports — Mon, 07 Oct 2024 13:58:46 GMT

Greetings,

For the time being, I would discontinue using your camera. Please log into your MyCanon Account and initiate a repair.

MyCanon

You'll receive an estimate for repair. Its unlikely this will be warranty unless the service center deems the issue was caused by a defect. They'll make this determination when they see the camera. Get the work order request created as soon as possible.