topic Re: Canon 500D Shutdown Problem in EOS DSLR & Mirrorless Cameras

Canon 500D Shutdown Problem

theyunuscakir — Fri, 08 Oct 2021 07:36:15 GMT

Greetings everyone. I have a Canon 500D camera. I want to use it as a webcam. I connected the connections to the computer with the capture card. I reflect instantly. However, the machine turns itself off after 30 or 40 minutes. I press the shutter button halfway and the image comes back. I see that the battery is half charged. Please support me as to what the reason is.

Re: Canon 500D Shutdown Problem

Waddizzle — Fri, 08 Oct 2021 10:23:38 GMT

Reset the camera back to factory defaults. Check to see if your camera is supported. Supported cameras should be in video mode.

Re: Canon 500D Shutdown Problem

theyunuscakir — Fri, 08 Oct 2021 10:54:57 GMT

First of all, thank you Waddizzle for the information. I have done what you mentioned. I also did a version update. However, I did not get any results.

Re: Canon 500D Shutdown Problem

Waddizzle — Fri, 08 Oct 2021 12:53:57 GMT

Is your battery fully charged? Is your camera compatible?

Are connecting via USB? ???

Re: Canon 500D Shutdown Problem

theyunuscakir — Fri, 08 Oct 2021 13:04:14 GMT

What exactly do you mean by compatible? I am already able to transfer data to computer via hdmi mini hdmi with capture card.My problem is that the machine shuts down after a certain time. I am also fully using the battery. Could it be related to battery life?

Re: Canon 500D Shutdown Problem

Waddizzle — Fri, 08 Oct 2021 13:18:28 GMT

HDMI? It does not seem that you are trying to use the EOS Websm Utility, which requires the use of the USB port.

If your camera is stopping after about 30 minutes, then it is probably working properly.

Re: Canon 500D Shutdown Problem

theyunuscakir — Fri, 08 Oct 2021 13:34:00 GMT

The webcam utility does not support it. I actually made a statement in my first message. I am using a capture card.

Re: Canon 500D Shutdown Problem

Waddizzle — Fri, 08 Oct 2021 13:54:25 GMT

It sounds like your camera is working properly. It just so happens that it is not a webcam, and probably never can.

Re: Canon 500D Shutdown Problem

theyunuscakir — Fri, 08 Oct 2021 13:58:30 GMT

Please, watch this https://youtu.be/aDOfnBTrliE

Re: Canon 500D Shutdown Problem

Waddizzle — Sat, 09 Oct 2021 10:29:41 GMT

@theyunuscakir wrote:
Please, watch this https://youtu.be/aDOfnBTrliE

That guy is bad science. He advocates installing ML, so that you can use the EOS Webcam Utility with older, unsupported cameras. He also promotes the idea of using the HDMI output of the camera, which the Webcam Utility does not detect or recognize.

Finally, when he said that the camera clears its settings when you turn it off, but you can retain your settings by saving them to the "My Menu" option, I was convinced the guy has no clue what he is talking about.

Good Luck!