topic Re: Sound and recording time in EOS DSLR & Mirrorless Cameras

Sound and recording time

Jotham-sk — Mon, 16 Sep 2024 05:36:22 GMT

My camera stopped recording sound, even if you set it to auto or manual the audio level stays constant. I tried clearing all settings and updating the firmware but all in vain. the same with recording time. the camera now records for only 8 seconds and stops automatically, I changed cards, lenses, and batteries but nothing seems to be working. what could the problem?

Re: Sound and recording time

AtticusLake — Mon, 16 Sep 2024 07:38:31 GMT

To help you, we would really need to know what kind of camera you have. I mean I would guess that it's digital, and probably a Canon product, but an actual model number would really help.

All I can say on reading your post is that it sounds like something is borken. If it's not the memory card or the battery, then maybe it's the camera. Is it under warranty?

Re: Sound and recording time

stevet1 — Mon, 16 Sep 2024 13:27:34 GMT

Jotham-sk,

It sounds like you may have your video snapshots turned on.

Put your camera in video mode and go into your Menu settings. Look for video snapshots and see if that is Enabled. If it is, change it to Disable.

Steve Thomas