topic Re: "automatic shut down" shooting video using my T3i in EOS DSLR & Mirrorless Cameras

"automatic shut down" shooting video using my T3i

rdarger — Wed, 12 Jun 2013 17:29:18 GMT

The video shutdown usually occurs 4-6 seconds into shooting. It may happen 2-4 times in a row and then the next time it shoots perfect video. I recently returned from a cruise to Alaska. Why on a day cruise, taking pictures of whales, I talked to two other T3i Rebel users and they have the same problem. I don't use the video mode very often, but when I do, I expect it to work as well as the rest of the features in my T3i. I am very surprised that I cannot find other Canon users, in this forum, that have experienced the same problem.

Re: I am having "automatic shut down" when shooting video using my T3i. This occurs random

rmbrand — Tue, 11 Jun 2013 19:31:42 GMT

Actually, I have been struggling with the same thing and I have a 6D. I am still trying to figure out what is going on, but haven't figured out the solution. I'll let you know what I learn.

Re: I am having "automatic shut down" when shooting video using my T3i. This occurs random

rdarger — Tue, 11 Jun 2013 20:09:40 GMT

Good luck. We have checked and there a no updates for my camera. The camera was updated in March. Canon denies that there is a problem. Thanks for the response.

Re: I am having "automatic shut down" when shooting video using my T3i. This occurs random

kiran_vajja — Tue, 11 Jun 2013 20:49:45 GMT

I have the exact same problem. The camera stops recording video recording if I move the camera around but if I hold the camera steady or mount it on a tripod I dont see the issue.

Re: "automatic shut down" shooting video using my T3i

TTLM — Thu, 13 Jun 2013 09:11:20 GMT

Hi,

I had the same problem. It is not your camera. It is your SD card. The card can't store all of the information quick enough so it stops the video.Try upgrading to the extreme pro SD card. Its expensive but since changing, I've had no issues in the last 2 years.

Re: "automatic shut down" shooting video using my T3i

rdarger — Thu, 13 Jun 2013 17:48:06 GMT

I am using a 32GB Scandisk Ultra "10".

Re: "automatic shut down" shooting video using my T3i

rdarger — Thu, 13 Jun 2013 17:53:05 GMT

Just read up on the "Extreme Pro" SanDisk 32GB ........... certainly worth a try, as I would like to shoot more trouble free HD video

Re: "automatic shut down" shooting video using my T3i

rdarger — Thu, 13 Jun 2013 18:15:51 GMT

Just purchased a Scan disk Extreme Pro for 59.95.

Re: "automatic shut down" shooting video using my T3i

dms — Mon, 08 Jul 2013 15:01:10 GMT

Hello, I was wondering if the Pro card fixed this problem for you? I have a T3i and a Sandisk 32 GB class 10 card. Video usually shuts down after ~3 seconds a few times, then it will stay on for a longer video after 1-3 tries. I see the buffer meter on the side and it goes up to 2 dots then the video turns off.

This seems to happen regardless of how full the card is, how long the camera has been on, or environment (usually indoors). I format the card everytime I empty it.

I really don't want to buy yet ANOTHER card, but if it is fixing the problem, I might. I'm frustrated with missing video moments with my toddler due to this happening. I've read a lot of this issue happening on other forums with little consensus on why it really happens.

Re: "automatic shut down" shooting video using my T3i

TTLM — Mon, 08 Jul 2013 15:17:23 GMT

I purchased the Extreme Pro sandisk and have not had a problem since ( going on 3 years). It is expensive but worth it. The other disks cant be written to fast enough... thus the meter and shut off.

Re: "automatic shut down" shooting video using my T3i

rmbrand — Mon, 08 Jul 2013 16:15:31 GMT

TTLM, I'm glad you mentioned it because I solved the problem the same way you did. I bought the higher-end Sandisk card and now I'm golden.

So yeah, it isn't the camera. It was the disk.

Re: "automatic shut down" shooting video using my T3i

rdarger — Mon, 08 Jul 2013 16:57:17 GMT

It was the SD card and A Extreme PRO SD card resolved the problem. Thanks to TTLM for heads-up

Re: "automatic shut down" shooting video using my T3i

dms — Mon, 08 Jul 2013 17:05:03 GMT

Thanks for the quick responses!

Re: "automatic shut down" shooting video using my T3i

sayberhorse — Tue, 03 Feb 2015 01:14:40 GMT

Have you tried going to the MENU button and seeing what your auto shut down setting is at? Mine was at 15 seconds! But it had time options including "turn off" auto shut down.

Re: "automatic shut down" shooting video using my T3i

dms — Sun, 15 Feb 2015 22:15:20 GMT

Actually, I tried a faster card and the problem hasn't reoccured. Thanks!

Re: "automatic shut down" shooting video using my T3i

foxacholic31 — Fri, 20 Feb 2015 16:58:10 GMT

Mine was doing the same thing. I had a (SanDisk Ultra 32GB class 10 30MB/s) Memory card. You can go to your (menu) and turn down your (Movie Rec. Size) 640x480 30fps. Or you can buy a memory card that reads faster (Sandisk Extreme Pro 32GB class 10 95MB/s) The number 95MB/s is how fast the memory card can read. You can go look at charts that tell you about how many MB/s your camera needs to record without shuting down. Mine had to be over 80MB/s so I bought one that had 95MB/s.