topic Re: Can't download photos in EOS DSLR & Mirrorless Cameras

Can't download photos from EOS Rebel T7 via card reader

Tintype_18 — Tue, 20 Aug 2024 13:23:09 GMT

I have a T7 and a San Disk 32GB card. FYI: Lenovo laptop, Windows 11, Firefox browser. I insert the card into the card slot, I get the "ding" and the blank screen opens up, the instructions and files pop up. Nothing happens. I let the laptop sit for several minutes to see if it will start to download. Nothing happens. I have used this card before (not locked BTW) and never had this problem. Your help is most appreciated.

Re: Can't download photos

Stephen — Mon, 19 Aug 2024 17:27:09 GMT

I feel like i just saw this exact message. Did Windows do an update recently that could have impacted the way card readers or photo importing works?

Re: Can't download photos

kvbarkley — Mon, 19 Aug 2024 17:39:56 GMT

You did:

https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Can-t-download-photos/td-p/494588

Re: Can't download photos

Stephen — Mon, 19 Aug 2024 17:46:48 GMT

Thank you! I was beginning to wonder if I was going crazy!

I'm working by myself today, so things are pretty hectic! 😂

Re: Can't download photos

Tintype_18 — Mon, 19 Aug 2024 21:19:54 GMT

Double post? Wondered if I didn't send the first one since it didn't show up. Delete one of them, please.

Not aware of any Windows update. If there was, I never was contacted or informed about it.