topic Re: EOS R100 won't communicate with computer for photo booth setup in EOS DSLR & Mirrorless Cameras

EOS R100 won't communicate with computer for photo booth setup

fmoayed — Tue, 13 Aug 2024 13:13:20 GMT

I am trying to connect my R100 to the Windows laptop to use for the photo booth. I have attached the USB-C to the camera and the USB to the laptop. It is not communicating with the computer. Any help?

Re: EOS R 100 connection to PC

Tronhard — Tue, 13 Aug 2024 09:36:54 GMT

Hi and welcome

To clarify - are you trying to use the camera to save files in real time to computer to have them processed for sale or something else? Are these for still images or video?

Re: EOS R 100 connection to PC

fmoayed — Tue, 13 Aug 2024 09:58:10 GMT

I just want to connect the R100 to the photo booth software such as DSLR Remote pro.

Re: EOS R 100 connection to PC

stevet1 — Tue, 13 Aug 2024 13:29:00 GMT

fmoayed,

If you connect your camera to your PC, without running DSLR Remote or any other software, does your camera show up as a device in your Windows Explorer file system?

You want to make sure first that it's not a problem with your cables or the USB ports on either your PC or your camera.

Secondly, have you run the EOS UTILITY software first, to make sure the two deivices are communicating, as outlined in this Breezesys.com help page:

https://breezesys.com/DSLRRemotePro/help/index.html

Steve Thomas

Re: EOS R 100 connection to PC

fmoayed — Tue, 13 Aug 2024 22:24:30 GMT

Thank you. The back of the camera shows the icon that it is trying to connect but connection does not happen. I think the problem is the cable. I am using a USB cable. There is another HDMI connection on the camera, maybe I should use that one.

Re: EOS R100 won't communicate with computer for photo booth setup

kvbarkley — Wed, 14 Aug 2024 01:24:12 GMT

Make sure Wi-Fi is off.