topic Re: eos r10 camera won't turn on after using it on pc in EOS DSLR & Mirrorless Cameras

EOS R10 camera won't turn on after using it on pc

marsenic — Thu, 08 Aug 2024 18:34:42 GMT

hello! like i said in the title, my camera won't turn on after i connected it to my pc and used it with digicam.
it just turned off and won't turn on again, i fully charged the battery and it still doesn't work.
please help!

Re: eos r10 camera won't turn on after using it on pc

kvbarkley — Tue, 06 Aug 2024 22:27:23 GMT

Take the battery out for a while.

Re: eos r10 camera won't turn on after using it on pc

stevet1 — Wed, 07 Aug 2024 01:04:13 GMT

marsenic,

Is this an app that controls your camera like Digicam Control?

Steve Thomas

Re: eos r10 camera won't turn on after using it on pc

marsenic — Wed, 07 Aug 2024 01:28:04 GMT

exactly! that's the app i was using

Re: eos r10 camera won't turn on after using it on pc

stevet1 — Wed, 07 Aug 2024 01:33:46 GMT

arsenic,

Is it possible that Digicam Control still has control of your camera?

Is it possible to turn your camera on and off with the app?

Is there any way to contact the app developers and explain your problem to them?

Steve Thomas

Re: eos r10 camera won't turn on after using it on pc

marsenic — Wed, 07 Aug 2024 02:27:37 GMT

the software just doesn't detect the camera.
i tried looking for an email address but i didn't find it.
it's like it was completely shut off and unable to turn on again

Re: eos r10 camera won't turn on after using it on pc

shadowsports — Wed, 07 Aug 2024 02:35:50 GMT

Based on what I read, digicam control looks like a open source tether tools product. I didn't see any Canon mirrorless cameras listed as supported.

I'd be careful using open source software with my camera. The Canon Connect app and EOS Utility are written by Canon and designed to work with your camera. The digicam control software might be fine too, but we can't speak to its compatibility or quality. I would just be careful so you don't "Magic Lantern" yourself into a device needing service. Hope it works out.

Re: eos r10 camera won't turn on after using it on pc

marsenic — Wed, 07 Aug 2024 02:53:24 GMT

I'm probably gonna talk with canon support tomorrow morning, thanks for the answer, I hope I can get everything back