topic Re: Cannon 6d mark ii warranty repair in EOS DSLR & Mirrorless Cameras

EOS 6D Mark II warranty repair needed in UK

Matt2012 — Tue, 16 Jul 2024 14:32:45 GMT

Hi I brought a cannon camera from currys in the UK and it’s faulty as I only get half a picture taking a photo as the shutter isn’t fully opening.

curry’s has said it has to go back to cannon. So i opened a request to send it back via cannons website.

how long should it take to get a reply? I can check the ticket that’s open. But it’s been a while.

shadowsports — Tue, 16 Jul 2024 14:22:32 GMT

Greetings,

Summer is often the busiest time of year for repairs. How long has it been?

Matt2012 — Tue, 16 Jul 2024 19:58:02 GMT

It’s been 17 days so far. The status online just saids processing.