topic Re: EOS R8 and connecting to Eos Utitlity in EOS DSLR & Mirrorless Cameras

EOS R8 has trouble automatically connecting to Eos Utility

rvw869 — Tue, 09 Jul 2024 13:06:27 GMT

Hi all. I recently purchased an EOS R8 to upgrade my 70D. Most of what I use the camera for is to shoot stationary objects on a vertical copy stand, so most of the time the camera is mounted. With my 70D I could just leave the camera on the stand, turn the power on and off and it it would automatically connect to Wi-Fi and Eos Utility. For what ever reason the R8 won't do that and have to connect the camera every time, which is a major inconvenience with the camera mounted. Is there a setting somewhere I am missing? Camera Bios is 1.30. Eos Utility V 3.18.5.13. Any suggestions would be appreciated. Thank you.

Re: EOS R8 and connecting to Eos Utitlity

Tronhard — Sun, 07 Jul 2024 04:21:08 GMT

Hi and welcome

It will be important to know what kind of computer and version of its operating system you are using so we can offer more specific assistance.

Re: EOS R8 and connecting to Eos Utitlity

rvw869 — Sun, 07 Jul 2024 04:24:04 GMT

Windows 11

Re: EOS R8 and connecting to Eos Utitlity

Waddizzle — Sun, 07 Jul 2024 07:53:40 GMT

Did you use the 70D with your Windows 11 computer? Here’s a link that explains how to connect a 70D

https://support.usa.canon.com/kb/index?page=content&id=ART141700

Re: EOS R8 and connecting to Eos Utitlity

rvw869 — Sun, 07 Jul 2024 19:45:15 GMT

The 70D worked fine, but it does not work with the current utility program. So I had to use v. 2.XX.

The solution to my current issue, according to Canon, is that there is no solution other than to hope they change it in the future. It is meant to be that way...which in my mind is backwards, but what do I know, I am just a consumer. Alas, I feel my money was wasted on the upgrade to the R8 and I will go back to the 70D and antiquated software for my purposes.

Re: EOS R8 and connecting to Eos Utitlity

Waddizzle — Sun, 07 Jul 2024 22:50:49 GMT

Does the R8 work when you use a USB cable? Verify the communication settings. USB or Wi-Fi?

“ For what ever reason the R8 won't do that and have to connect the camera every time,”

Can you elaborate a little on how you’re connected? Where is the Wi-Fi hotspot? For the 70D? For the R8?

I use a local WAN that the camera PC share. It also works with my iPad. I connect to a 6D2 and the R6m2. Both automatically connect to my wireless network.