topic Re: EOS R50 - Update File Error in EOS DSLR & Mirrorless Cameras

EOS R50 - Firmware Update File Error

Ley — Wed, 03 Jul 2024 13:24:14 GMT

I can't update my EOS R50, every time I try, reaching 80%, it displays, UPDATE FILE ERROR. Please check the memory card and reload the battery and try again. despite the fact that I have done everything it asked, it remains blocked, every time I try, it is the same thing. the hardest part I can't go back. it does not give me the possibility of returning to the industrial menu, my camera becomes unusable.

Re: EOS R50 - Update File Error

March411 — Tue, 02 Jul 2024 22:39:08 GMT

Did you try downloading a fresh copy of the firmware? It may be that the original file became corrupt when it was unzipped.

Re: EOS R50 - Update File Error

Ley — Tue, 02 Jul 2024 23:39:43 GMT

unfortunately I have done it dozens of times, and neither on Mac nor on Windows, and I have even tried several memory cards

Re: EOS R50 - Update File Error

March411 — Wed, 03 Jul 2024 00:13:17 GMT

Ley,

The group that handles tech support are good folks, you should reach out to them directly.

800-385-2155, they have always provided me with direct answers.

Re: EOS R50 - Update File Error

Ley — Wed, 03 Jul 2024 00:17:21 GMT

Thanks, I'm ganno do it