topic Re: R6mark2 Freeze in ES mode CS1 in EOS DSLR & Mirrorless Cameras

R6mark2 Freeze in ES mode CS1

srQwer — Sun, 02 Jun 2024 14:25:44 GMT

Hello, someone has a set of R6mk2 & RF 24-70
In such a setup, on an electronic shutter and sequential non-high-speed shooting, a black screen appears every 40-50 frames (after turning on or waking up, it may happen on frame 5) =(with different optics or changing the shutter speed to a faster one (h, h+) there is no problem, there are no problems on a mechanical shutter.
This "feature" is incredibly annoying.
The camera and lens have the latest firmware.
The problem occurs even without a memory card (as well as UHS II)
The stabilizer does not affect the error
The camera freezes for 2-10 seconds always in different ways (While the last photo is displayed in the viewfinder until you take your face away from the sensor)
It is extremely rare to go completely down and need to get a battery.
I would like to understand how common the trouble is.
A colleague has the same problem in connection with the RF 15-35
With the same settings, I tried with EF 24-70II EF 70-200 2.8 II Sigma 35/50 ART RF 24-105 2.8 Z RF 16 the error does not occur
Sorry for my English.

Re: R6mark2 Freeze in ES mode CS1

Waddizzle — Sun, 02 Jun 2024 14:40:37 GMT

What brand, type, and storage capacity of memory cards are you using?

Is wireless communications disabled?

You should only be using full size, UHS-II SD cards. You should only use major brands that have been purchased from a Canon Factory Authorized Dealer. The Amazon marketplace is not the best place to purchase memory cards, batteries, or other electronic camera accessories.

Be sure to always use the camera to format your memory cards prior to first use. Despite appearances to the contrary, memory cards do not come pre-formatted.

Re: R6mark2 Freeze in ES mode CS1

srQwer — Sun, 02 Jun 2024 15:28:08 GMT

As I said above, the problem occurs even without an SD card. And so Lexar UHS-II 1667X is used. Camera in airplane mode

Re: R6mark2 Freeze in ES mode CS1

Waddizzle — Sun, 02 Jun 2024 20:08:15 GMT

@srQwer wrote:
As I said above, the problem occurs even without an SD card. And so Lexar UHS-II 1667X is used. Camera in airplane mode

Are you saying that the camera can take photos without a memory card? My cameras do not capture photos without a memory card installed. Yours does?

I suggest that you disable the image preview after every photo. Is the camera supposed to display every captured image following and during a burst. It is a waste of battery life, anyway. Make sure that you have all wireless communication disabled, too.

Do you have any extra accessories attached to the camera besides a lens?

Re: R6mark2 Freeze in ES mode CS1

srQwer — Mon, 03 Jun 2024 00:32:57 GMT

To shoot without a card, you need to activate menu item 1.7 "Shutter release without a card"
Photo preview is disabled
Wireless capabilities are disabled (as I wrote above)
The original BG-R10 handle with two original batteries is attached to the camera

Re: R6mark2 Freeze in ES mode CS1

Waddizzle — Mon, 03 Jun 2024 00:47:24 GMT

@srQwer wrote:
To shoot without a card, you need to activate menu item 1.7 "Shutter release without a card"
Photo preview is disabled
Wireless capabilities are disabled (as I wrote above)
The original BG-R10 handle with two original batteries is attached to the camera

The highlighted statement is a direct conradiction of your origianl post.

” The camera freezes for 2-10 seconds always in different ways (While the last photo is displayed in the viewfinder until you take your face away from the sensor) “

Re: R6mark2 Freeze in ES mode CS1

srQwer — Mon, 03 Jun 2024 04:34:14 GMT

Well, apparently I described it incorrectly, the last captured frame is displayed in the EVF.

Re: R6mark2 Freeze in ES mode CS1

Waddizzle — Mon, 03 Jun 2024 09:52:38 GMT

@srQwer wrote:
Well, apparently I described it incorrectly, the last captured frame is displayed in the EVF.

Nothing has changed. If preview were actually disabled, then you would not see any photos after they are captured.

Go into your menus and verify that it has been disabled.

Re: R6mark2 Freeze in ES mode CS1

srQwer — Mon, 03 Jun 2024 15:00:32 GMT

Electronic viewfinder (EVF) reads the matrix in low resolution all the time. And the last frame that was read in the matrix freezes, in my opinion I made it clear that preview actually disabled 100%

Re: R6mark2 Freeze in ES mode CS1

Stephen — Mon, 03 Jun 2024 12:44:05 GMT

The Community is trying to help, and you're being abrasive, which is unacceptable. You can follow the GUIDELINES or call support at 800-OK-CANON (800-652-2666) for help.

Re: R6mark2 Freeze in ES mode CS1

srQwer — Tue, 18 Jun 2024 15:34:00 GMT

Thanks for attention. The problem has been resolved in update 1.4.0.