topic Cannot submit repair request - EOS R6 Mark II in EOS DSLR & Mirrorless Cameras

Cannot submit repair request - EOS R6 Mark II

fallstand — Thu, 25 Apr 2024 16:47:51 GMT

Has anyone had trouble completing a repair request? I've filled out the form in its entirely. But at the end "submit request" is grayed out. I can only cancel the request. I've tried on both Chrome and Safari incase it was my browser.

Re: Cannot submit repair request

Danny — Thu, 25 Apr 2024 16:45:01 GMT

Thanks for joining the conversation, fallstand!

So that the Community can help you better, we need to know which Canon product you need to have repaired. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Cannot submit repair request

fallstand — Thu, 25 Apr 2024 16:45:40 GMT

Canon R6 Mark II

Re: Cannot submit repair request

fallstand — Thu, 25 Apr 2024 16:47:06 GMT

Re: Cannot submit repair request

SamanthaW — Thu, 25 Apr 2024 16:49:46 GMT

Thanks so much!

In the meantime, you can also reach out to our support team by phone for assistance since the repair form is giving you trouble! 1-800-OK-CANON (1-800-652-2666) Monday to Saturdays excluding holidays!