topic Re: R7 can't connect to WiFi - Camera Connect App in EOS DSLR & Mirrorless Cameras

EOS R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Tue, 01 Apr 2025 12:19:04 GMT

Hello,

I have an R7 and I was trying to connect it to the Camera Connect app so I could import some pictures from my camera to my iPhone. I'm able to connect to the app using bluetooth, but whenever I try to import photos or use any other functionality, the app says "Switching to a faster Wifi connection" which just hangs and never completes.

I've tried removing the camera from the app and re-registering it, deleted connection settings in my camera, and followed some steps to try to connect to the camera while it's off. None of these have solved my issue. Please let me know if anyone can help, thanks!

Camera Body: EOS R7 Firmware 1.4.0 (updated today)

iPhone Device/OS: iPhone 15 Pro iOS 17.3.1

Re: R7 can't connect to WiFi - Camera Connect App

stevet1 — Fri, 29 Mar 2024 23:31:37 GMT

Al3xbaransky,

Try deleting the connection on your phone and re-installing it too. See if that helps.

Steve Thomas

Re: R7 can't connect to WiFi - Camera Connect App

shadowsports — Fri, 29 Mar 2024 23:45:40 GMT

Hi Alex,

Thanks for starting a new topic 👍

Are you able to confirm the SSID name and password the camera is broadcasting?

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Fri, 29 Mar 2024 23:52:19 GMT

Tried this too, I deleted the app from my phone and reinstalled. Also deleted the Bluetooth connection. I found a saved R7 WiFi network which I assume is when I’ve used this in the past, but I deleted it and still have the same issue.

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Fri, 29 Mar 2024 23:54:08 GMT

Hi Rick,

I actually don’t see a network being broadcasted by my camera. When I try to connect via WiFi the camera gets stuck on “Search for access points…Searching…”

Re: R7 can't connect to WiFi - Camera Connect App

shadowsports — Sat, 30 Mar 2024 00:38:02 GMT

The camera is the device that will broadcast. It is the AP (Adhoc network) This is my R5 C

Ensure the cameras Wi-Fi is turned on

Canon : Product Manual : EOS R7 : Wi-Fi Connection via Access Points (start.canon)

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Sat, 30 Mar 2024 00:30:43 GMT

Can you please share the steps you took to get to this screen? I must have tried every setting but maybe I missed something.

Re: R7 can't connect to WiFi - Camera Connect App

shadowsports — Sat, 30 Mar 2024 01:06:42 GMT

Greetings,

Link to the manual above. Follow the steps. In #4 is where you'll see the camera's Wi-Fi broadcast.

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Sat, 30 Mar 2024 01:49:22 GMT

So step 4 is where I get stuck, haven’t been able to get past this point. This is where I see this screen and it hangs:

Here’s a video: https://drive.google.com/file/d/1o5tZMaY6KAIMnYAyJZOC8kZikcG65FQK/view?usp=drivesdk

Re: R7 can't connect to WiFi - Camera Connect App

shadowsports — Sat, 30 Mar 2024 03:30:43 GMT

Greetings,

Good video👍 I just followed your video and after I hit "Do Not Display" (QR Code for the CC App), my camera says Searching For Access Point, and after 2 sec it displays the Camera's SSID and password.

It has to be something with the camera's wi-fi profile. I noted you are initiating a new connection (which is correct). I have an Android, (working) so still trying to reproduce what you are seeing on my camera.

Re: R7 can't connect to WiFi - Camera Connect App

shadowsports — Sat, 30 Mar 2024 03:21:17 GMT

What happens if you disable BT (temporarily) before starting the pairing? What's bothering me is the camera is not displaying its wi-fi broadcast.

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Sat, 30 Mar 2024 03:30:44 GMT

Just tried that, no change. I also reset my communication settings and tried to set up wifi from a clean slate, still hangs on that screen with the black "Searching" box after 10+ seconds.

Re: R7 can't connect to WiFi - Camera Connect App

shadowsports — Sat, 30 Mar 2024 04:30:04 GMT

Very odd for sure. I also noted you were using the default camera name, which I recommend. Running v1.4.0 which has been solid.

If you select "Computer" (as the connection) does it show you your home wi-fi or nearby broadcasts? I see my 2.4Ghz and 5G SSIDs.

If you are not opposed, I'd reset the camera. Its almost time to contact Canon Support. This is not expected behavior.

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Sat, 30 Mar 2024 06:08:16 GMT

Every other option (except for the wireless remote which is bluetooth) brings me to the same searching screen, I assume they all use wifi in some capacity.

Is there any way to export R7 camera/menu settings to my card? I tried looking online for some info, but I can't find anything except that the R5 has some settings export capability. I can still reset the camera if not, would just like to check before I need to do all the work to set it back up 🙃

Edit 1: I found this thread, sounds like the R7 doesn't have this feature 😢

Edit 2: I’ll wait until after the solar eclipse to reset the camera. I’d like to photograph that, and I don't really need the WiFi connectivity in the next week or so. I’ll post an update after I’ve tried resetting the camera.

Re: R7 can't connect to WiFi - Camera Connect App

hfig — Mon, 22 Apr 2024 11:55:31 GMT

Hi,

I was wondering if you ever solved this issue. I was just setting up my new R7 this weekend and am having the exact same connection issue to the app that you desribed and the screenshots you showed (switching connections and searching for access points). Any luck?

Thank you!

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Mon, 22 Apr 2024 15:02:02 GMT

Hi, I actually dropped this when I realized I couldn’t solve before going to the eclipse on the 8th. I plan to reset my R7 back to factory default to see if that works. Will let you know if that fixes my issue, I’ll try in the next few days.

Re: R7 can't connect to WiFi - Camera Connect App

hfig — Mon, 22 Apr 2024 15:39:19 GMT

Thanks! Hope your eclipse photos came out great!

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Tue, 23 Apr 2024 03:39:16 GMT

Hi Rick,

I've tried resetting my R7 (basic settings and all of the "Other" settings) and I'm seeing the same behavior where the camera hangs on the "searching for access points" menu and I don't see an SSID being broadcasted. What would you suggest I do next?

Best,

Alex

Re: R7 can't connect to WiFi - Camera Connect App

Alexbaransky — Tue, 23 Apr 2024 03:45:27 GMT

Tried resetting my R7 and no luck. We'll see what else we can do.

Eclipse was incredible, still working on photos but these are already looking great 🙂 Took these with RF 100-500 on R7 at ~300mm on a tracking mount (didn't help very much because my alignment wasn't great).Corona stack (~14 exps.)Diamond ring at 3rd contact

Re: R7 can't connect to WiFi - Camera Connect App

hfig — Wed, 24 Apr 2024 12:51:23 GMT

Those pictures are amazing! Looks like flames off the side.

I haven't had the chance to reset mine yet, but if I find a solution, I will let you know.

Thanks for the help.