topic EOS R7: error 80 in EOS DSLR & Mirrorless Cameras

EOS R7: error 80

xmedic9 — Tue, 23 Apr 2024 22:06:27 GMT

I'm getting an error 80 when shooting time lapse with an external npf 960 battery. I get the error with two different batteries and in two different battery holders. I've used both holders for long video recording without incident. When I use an in camera battery time lapse shooting works fine.

Re: error 80

Mike — Tue, 23 Apr 2024 03:44:22 GMT

Welcome to the Canon Community, xmedic9!

So that the Community can help you better, we will need to know what model Canon equipment you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks for reaching out!

Re: error 80

p4pictures — Tue, 23 Apr 2024 11:49:05 GMT

The NPF 960 battery sounds like a Sony type battery. Therefore I assume you have an external power pack to run the EOS R7 camera from for long video shooting. It could be that this external power solution is not compatible with the time-lapse capability of the camera.

More importantly the camera works as expected with it's own LP-E6NH battery so the fault must be with the external supply you are using.

Error 80 is explained on the Canon support site

Re: error 80

xmedic9 — Tue, 23 Apr 2024 22:03:33 GMT

Sounds like a good candidate for a firmware update.