topic Canon M50 Stuck Shutter? in EOS DSLR & Mirrorless Cameras

Canon M50 Stuck Shutter?

chkrd — Tue, 16 Apr 2024 15:51:31 GMT

Well, my M50 seemed to have given up. My shutter is closed, even when the camera is powered off. When I switch it on, the screen and viewfinder don’t turn on, and there’s a faint pulsing sound like the motor is trying to activate the shutter.

I’m trying to sort out if this is a full shutter failure, or just the motor? I’d love to repair it and get the camera back up and running if at all possible. Any help is appreciated.

Re: Canon M50 Stuck Shutter?

Mark35mmF2 — Fri, 19 Apr 2024 05:14:16 GMT

Hi there,

It would be hard to say for sure exactly where the failure lies until the camera is opened up by a repair technician, however one thing I would suggest is to make certain that the camera itself is causing the issue. Testing with a second battery is always a good idea, and I definitely recommend checking the camera either with a different lens mounted on it or with no lens at all, just to make sure the lens is not the cause of the issue.

Otherwise, you can generally get some better idea of the issue after receiving a repair summary, that would indicate what parts were replaced and what adjustments were made to resolve the issue.

Canon Support | Service & Repair | Canon U.S.A., Inc.

Re: Canon M50 Stuck Shutter?

ajagana — Wed, 15 May 2024 06:15:58 GMT

I have the exact same issue. Did you find a solution to this? Thanks.

Re: Canon M50 Stuck Shutter?

chkrd — Sat, 18 May 2024 20:47:32 GMT

Unfortunately no, the price to repair it outweighed the value of my M50. Ended up upgrading to another camera, which now has a stuck shutter as well.

Re: Canon M50 Stuck Shutter?

Maud65 — Mon, 23 Jun 2025 07:56:37 GMT

Hi CHKRD

Did you ever get a response to your canon m50 problem, I have the same issue and also have had no response like yourself I just need to be able to use again

Re: Canon M50 Stuck Shutter?

Stephen — Mon, 23 Jun 2025 12:05:19 GMT

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