topic Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded in EOS DSLR & Mirrorless Cameras

Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

vglf — Fri, 05 Apr 2024 12:35:38 GMT

I took a load of photos yesterday using a memory card. Half of the images are fine but the others, despite there being something there as they are all substantial file sizes, won't display or download. It says the format is not supported!

I'm so upset at the photos were for work and I am going to be in all sorts of trouble without them. I have tried downloading with the Canon app, also with my laptop. How can I try to rescue the images and get them?

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

stevet1 — Fri, 05 Apr 2024 13:23:15 GMT

vgif,

What are the file extensions of the files that you can't display?

What is the method you used to try and download them?

Steve Thomas

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

kvbarkley — Fri, 05 Apr 2024 13:24:37 GMT

What camera?

What Computer?

Do the images display on the camera?

Is it a full size card or micro with adapter?

Do you have a card reader?

How did you download the images?

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

vglf — Fri, 05 Apr 2024 13:57:59 GMT

They are all jpeg files…..I first tried to download them on my canon app on an ipad, then via my apple Mac using the memory card in a usb thing. Both cards have the same problem but I know that when I took the photo it showed in the display on the camera as a ‘taken’ shot!

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

vglf — Fri, 05 Apr 2024 13:59:01 GMT

The images aren’t displaying on the camera but they were there directly after I took each photo.

The oddest thing is some pictures are saved and showing, just the vast majority are not. The camera is a Canon EOS 2000D and I have tried downloading them all different ways

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

kvbarkley — Fri, 05 Apr 2024 14:34:02 GMT

If you can't display them on the camera, it is likely that the memory card is corrupted. Again, was this a full size card or micro with adapter? When was the last time you formatted the card in the camera?

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

vglf — Fri, 05 Apr 2024 15:05:04 GMT

I formatted it yesterday before using. It is a full size card!

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

vglf — Fri, 05 Apr 2024 15:05:47 GMT

Can corrupted memory cards be fixed?

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

kvbarkley — Fri, 05 Apr 2024 15:10:27 GMT

It is unlikely, you can try file recovery software - you can check the mfg of the card's website - but usually recovery is for when you can't find any files at all, not for corrupted ones.

Other folks might have some better solutions.

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

kvbarkley — Fri, 05 Apr 2024 15:14:14 GMT

Can you use your card reader and show us a Finder "get Info" display on one of the bad files?

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

ebiggs1 — Sat, 06 Apr 2024 21:28:28 GMT

Recoverit was selected as the Leader in File Recovery Software. It can recover files form even corrupted SD cards. Don't do anything else to that SD until you get and run Recoverit. I have found it to be one of the best but each top brand SD makers has recovery software and a service where you send them the SD and they run special software that is far more powerful then what you can get. That service is not free, however, but to you it may be worth it.

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

vglf — Fri, 05 Apr 2024 16:49:11 GMT

I’ve probably done it wrong but it just gives the name of the file, nothing else. It is the same with the images on the card that are showing.

Re: Help! Images taken on a Canon EOS 2000D won't display on camera and can't be downloaded

ebiggs1 — Fri, 07 Jun 2024 13:54:28 GMT

Alan this is a two month old thread it most likely has been solved one way or another.