topic Re: R5 display suddenly black / blank in EOS DSLR & Mirrorless Cameras

R5 display suddenly black / blank

bokcheelo — Wed, 03 Apr 2024 04:01:24 GMT

The screen stopped working. It turns on but is black / blank. The viewfinder works normally and I can take pictures. Pressing the info button doesn't change anything.

Re: R5 display suddenly black / blank

shadowsports — Wed, 03 Apr 2024 06:09:30 GMT

Greetings,

Power off the camera

Remove the lens and all accessories. Also remove the memory cards.

Power the camera on.

You can also try spinning the LCD 180 degrees, closing then re-opening.

Any change?

Re: R5 display suddenly black / blank

AtticusLake — Wed, 03 Apr 2024 10:09:43 GMT

The manual (page 72) says the VF and screen can't be activated at the same time. So the fact that your VF is working suggests that the camera has simply switched to VF mode, not that the screen is broken.

So perhaps you accidentally switched to viewfinder mode; see the manual page 780 for how to control this. You can also configure a button to do this; maybe you pressed that button by accident. See manual page 829 - 836.

If switching is set to auto, then it should select the VF when it detects your face being close to the viewfinder; so maybe there's some object stuck to the sensor. Manual page 28 shows where that is (item 19).

If it's none of these, then sorry, I dunno.