topic Re: EOS 5D Mark II Black shadow on each image in EOS DSLR & Mirrorless Cameras

EOS 5D Mark II Black shadow on each image

lukasz3344 — Thu, 29 Feb 2024 20:20:55 GMT

Can you tell me what’s wrong with my camera ?
The bottom is dark, when I turn it vertical also black bottom yesterday was working nice, shots 29000

Re: Canon EOS 5d Mark II

rs-eos — Thu, 29 Feb 2024 19:52:09 GMT

Failing shutter? Or are you using flash with a shutter speed above your camera's sync speed such that HSS is not enabled?

Re: Canon EOS 5d Mark II

lukasz3344 — Thu, 29 Feb 2024 19:59:31 GMT

There is no flash in use, I have already set it to factory settings

Re: EOS 5D Mark II Black shadow on each image

Tronhard — Thu, 29 Feb 2024 20:22:44 GMT

Hi Lucas, and welcome!
Just to clarify your comment: "when I turn it vertical also black bottom" do you mean that in portrait mode the black area is now on the base along the narrow side of the image, or is still sitting along the long side of the image in the same area as before, please?

Re: EOS 5D Mark II Black shadow on each image

lukasz3344 — Thu, 29 Feb 2024 20:38:09 GMT

The black bottom that we see is on the right like this, the display is fine

Re: EOS 5D Mark II Black shadow on each image

rs-eos — Thu, 29 Feb 2024 21:25:29 GMT

I'm leaning towards the shutter failing. It will be quite difficult though to see about getting your camera repaired. Canon no longer will and even some other well-known third-party places are closing up shop (e.g. Midwest Camera Repair). You may be looking at a new camera at this point, if indeed this is a hardware failure.

Re: EOS 5D Mark II Black shadow on each image

Tronhard — Thu, 29 Feb 2024 21:54:15 GMT

Based on what we are seeing, I agree with my colleague Ricky that it looks like a shutter issue.

Re: EOS 5D Mark II Black shadow on each image

lukasz3344 — Sat, 02 Mar 2024 13:37:53 GMT

Is this also the shutter?

Re: EOS 5D Mark II Black shadow on each image

rs-eos — Sat, 02 Mar 2024 13:44:38 GMT

Yes. If you have other lenses you can try, do so. But I suspect you'll find the same issue. Unless you can find a location to repair your camera, it's time to start looking for a new one.

Re: EOS 5D Mark II Black shadow on each image

lukasz3344 — Sat, 02 Mar 2024 13:53:53 GMT

Okey thanks, but for what is the small mirror that claps up and down?

if I pull him with my fingers up, all looks fine

Re: EOS 5D Mark II Black shadow on each image

rs-eos — Sat, 02 Mar 2024 14:06:08 GMT

The mirror is necessary to route light through to the viewfinder in order for you to see what you'll be taking a photo of.

Trying to fix the camera yourself may result in even more damage. As stated a few times time, try to find a location to repair it. Otherwise, time to get a new camera.

Re: EOS 5D Mark II Black shadow on each image

ebiggs1 — Sat, 02 Mar 2024 17:08:01 GMT

"Canon no longer will and even some other well-known third-party places are closing up shop"

I disagree a bit with that. There are still lots of good repair facilities out there. All the big camera retailers I know of have repair shops or techs they use. One close to me is phototronic.biz. You can google it. Call'em they give free estimates. But you can call any of the big cameras stores like B&H, Adorama or KEH to name a few.

The bigger problem is two fold. One is the cost of the repair and two, the availability of parts. New parts are scarce so a lot of repairs on old cameras like a 5D Mk II is from zombie cameras in the parts bin.