topic Re: EOS R5 Err 70 in EOS DSLR & Mirrorless Cameras

EOS R5 Err 70

MBP — Sun, 26 Dec 2021 16:21:54 GMT

I just received a new EOS R5 and out of the box I was getting an err 70 lockup. I thought updating the firmware would resolve the problem but the err 70 continues. I have now received a message 20 or 25 times over the course of 100 frames. Is the a comen problem?

Re: EOS R5 Err 70

shadowsports — Sun, 26 Dec 2021 16:48:34 GMT

Greetings,

This is not common.

Is your battery fully charged?

Start by performing a factory reset of the camera.

What type of memory card(s) are you using and were they formatted in the camera?

What type of lens are you using on the camera?

Re: EOS R5 Err 70

MBP — Sun, 26 Dec 2021 17:11:26 GMT

Good morning, the battery is fully charged, I am using a SanDisk Extreme PRO CFexpress Type B and it is formatted. I am using a EF lenses with the Canon EF-EOS R mount adapter. Canon EF 24-70mm f/2.8 L USM, Canon EF 17-35mm f/2.8 L USM, and Canon EF 70-200mm f/2.8 L USM. I will attempt to reset.

Re: EOS R5 Err 70

MikeSowsun — Sun, 26 Dec 2021 23:03:42 GMT

I Googled “EOS R5 Error 70” and got a lot of hits. Most of the reports seem to point to a defective main circuit board or motherboard. I would return the camera to the seller for an exchange or refund, or send it to Canon for warranty service.

Re: EOS R5 Err 70

Insight32 — Fri, 04 Mar 2022 14:27:43 GMT

Hi,

The problem is with the Canon EF to R Mount Adapter. I shoot timelapes and get ERR 70's all the time when I'm using an EF lens on that adapter. The problem seems to occur when the camera needs to control the aperture. When I set my aperture to it's largest setting - in your case F/2.8, I never get the ERR 70. But if I set it to any other aperture (3.5,4, 5.6, etc) I will eventually get an ERR 70 at some point during my timelapse - unless of course I stop my timelapse before it occurs. It usually takes 150+ frames before it shows up. I've tested this with Canon and 3rd party lenses. I've also tested this with a variety of SDXC and CF Express Type B memory cards, and with different batteries. You seem to be getting the ERR 70 much more often than even I was getting them.
I just purchased the Canon 24-105 F/4.1 - F/7 lens and no lockups even after 1000 frames of a timelapse. I also just purchased a Rokinon 14mm AF RF Mount lens and again no ERR 70 lock ups. There is some communication issue with their adapter and EF lenses. I've reported my findings to Canon and despite that all they did was replace my main PCB board (twice) and it didn't solve the issue. So for me it's not the battery, it's not the memory card, it's not the main PCB, it's not the battery remaining - its the EF lens with their adapter.

Now I have read reports of people getting lock ups even with RF lenses but this seem to have something to do with back Autofocus which I believe firmware 1.5.1 was supposed to correct(?), but I have not yet had this issue at all and I shoot a LOT of frames. However, most of what I shoot is with manual focus (for timelapse).

Re: EOS R5 Err 70

dliebowitz — Tue, 05 Apr 2022 00:58:18 GMT

The problem is not restricted the EF to R mount adapter. I took delivery of a EOS R5 4 days ago. I have used only two new R mount lenses (RF 24 - 70mm f/2.8 and RF 85mm f/2 Macro IS STM). On each of the last four days I get the dreaded Err 70 error message over half a dozen times every day. Yes, turning off the camera and removing/reinserting the battery resolves the problem, but it happens consistently with both lenses. I am returning/exchanging the camera at B&H. I have never experienced anything like this with many years of experience with Olympus, Sony & Leica. This is my first Canon. I was so excited and greatly disappointed with what seems to be a problem experienced by many Canon users on a variety of Canon cameras. What gives??? How widespread is this problem? What does Canon have to say about the cause and the fix???

Re: EOS R5 Err 70

Insight32 — Tue, 05 Apr 2022 01:06:31 GMT

I know that it’s possible to get an Error 70 for reasons other than what I am stating. Error 70 is a communication error and normally has to do with memory card writing issue or lens communications. But in my case I had two main PCB’s replaced and both times the error would still show up at some point in every timelapse (when not shooting wide open). Since I have been shooting with RF lenses I have shot thousand of frames and at least a dozen timelapses and have not had a problem since. So for me the adapters and my EF lenses were causing a communication issue when the camera had to control the aperture of the lens. For those that don’t shoot timelpase it might only show up once or twice in a year - but for me it would show up everyone I shot a timelapse (but not usually until after 170 or 189 frames.

Re: EOS R5 Err 70

dliebowitz — Tue, 05 Apr 2022 03:26:54 GMT

Insight32 - thanks for your response and sharing your experience. I just don't understand why Canon, as far as I can see from searching the web, has no official statement/response/solution/fix to what seems to be a pretty prevalent problem. This simply should not happen on a flagship camera (or any camera made by Canon) fresh out of the box. Can you imagine purchasing a brand new Mercedes Benz S580 and 2 days after you drive it out of the showroom you get an error message on the dashboard that says - "Error 70 - car unable to operate. Try turning the car off and restarting the engine" - and Mercedes remained quiet and pretended that there was not a problem??? If there all of these threads all over the web regarding the "Error 70" problem - where is the official response from Canon on what is obviously a serious and recurring problem???

Re: EOS R5 Err 70

Insight32 — Tue, 05 Apr 2022 04:03:38 GMT

I don’t disagree. I’ve been a Canon user for over 25 years and have never had any problems with their cameras, so it surprised me as well. Err 70 has been around for years in virtually all models, but has never been an issue I’ve ever come across. You can google “Err 70” and find articles from the cameras in 2008, and so on. You can also google “Sony camera error” and find a ton of posts as well. The only thing that surprised me about this error 70 is that it affected me and that Canon, like you mentioned, doesn’t seem to addressing it - privately or publicly.

Re: EOS R5 Err 70

GERPhoto — Thu, 18 Aug 2022 03:22:41 GMT

I also have the same issue. R5. RF 15-35mm F2.8 IS. San Disk Pro Extreme CF Express and San Disk Extreme Pro SD Card. I have had zero issues til now. First time I removed the CF Express card to upload images to my Macbook Pro and now my R5 doesn't work when the CF Express card is in the camera. Bought a bran new CF Express card and still has the same issue. Turning the camera off / taking the battery out and turning back on does not fix it, as long as the CF Express card is in there it won't work at all and the memory card write red light stays lit until I remove the battery. I downgraded from Firmware 1.6 to 1.3 and no go. Then went back to Firmware 1.6 again. I open a repair case with Canon but I don't get it. I have never had any issues with My D60, 5D Mark II and for the first 2 years my R5 has been good til now. Somerthing happened after I took the CF Express card out. the card reads and writes fine on my MacBook Pro. ??????

Re: EOS R5 Err 70

ChristianPasser — Tue, 13 Sep 2022 16:22:55 GMT

I also have the same problem. Bought the R5 recently, immediately installed the latest firmware (1.6.0), and went in the field. First pictures, first time Err 70. This happened randomly over several days, with no apparent pattern, with different EF lenses with 2 different adapters, as well as with RF lenses. I use the fastest SD and CFexpress Type B cards.

Today I decided to downgrade to firmware 1.5.1 and reinstall 1.5.2 first, and 1.6.0 last. The problem appeared with both the latter firmwares. So I downgraded back to 1.5.1, and the problem seems (I repeat, seems) to be solved. Which is quite bad since I would like to use the latest firmware which had solved the overheating issues in video mode. I hope Canon will release soon a new firmware which solves all the problems.

Re: EOS R5 Err 70

ishTAKESphotos — Sun, 25 Sep 2022 04:21:32 GMT

Also on the same boat as you all! Tried everything, and still get the error 70 ON A NEW BODY! my trusty 5D iv never looked more attractive. I wonder if we're the only ones who deal with this? Or maybe all the YouTube photographers or well known photographers just don't mention it. who knows.

I'll be sending over my camera soon to them, lets hope they fix this! this is totally unacceptable. if someone tells me if I tried taking out the battery and replacing it, I will absolutely lose it lol.

Re: EOS R5 Err 70

garymak — Sat, 26 Nov 2022 04:58:27 GMT

I'm getting this, too. It seems to happen more frequently when using an 430EX RT III flash. I used a 5D MKIII for years and NEVER had any kind of problem. It just ran flawlessly. This R5 seems to be very wonky. I only use Canon lenses and on this just RF lenses, so this should also work flawlessly in my book. I've had issues running a 24-105 ƒ4L and a 24-240.

I also get errors - not error codes - but errors when using the flash on AV mode. The SS is preset to 1/250, so it should just adjust the ISO, but it often doesn't and the images come out too dark.

Anyway, just reporting this here to say "my R5 is wonky, too!" 😖

Re: EOS R5 Err 70

garymak — Sat, 26 Nov 2022 05:00:01 GMT

Can we get an "AMEN!" on that?!?!

Re: EOS R5 Err 70

dliebowitz — Sat, 26 Nov 2022 06:11:44 GMT

I encountered this infuriating problem straight out of the box, brand new R5. I s/w B&H where I purchased the R5. They told me to bring it in and they exchanged it immediately for another brand new R5. No questions asked. I have never encountered the Err 70 error message again with the new replacement R5. I would run, not walk back to your vendor and request a return or trade for identical new R5. This is a known issue. btw... with the Err 70 behind me, I absolutely love the R5, I cannot say enough good things about this camera. I love it.

Re: EOS R5 Err 70

garymak — Sat, 26 Nov 2022 21:12:22 GMT

You've provided an important "clue" to this forensic analysis (that Canon seems not to be doing) regarding "seems to occur when the camera needs to control the aperture." This seems to be what's happened in my experience, coupled with using a flash 430 EXIII RT... Anyway, thanks. It'll help me be on the lookout next time it happens.

Re: EOS R5 Err 70

Insight32 — Tue, 29 Nov 2022 02:06:18 GMT

Shooting timelapse I can make any R5 fail with an error 70 using a lens stopped down from wide open. It sometimes takes 180 shots. other time 300 shots but it will fail randomly. It will fail shooting regular stills as well but since it can take hundreds of shots to fail many people may rarely ever get the message

Re: EOS R5 Err 70

billbylund — Fri, 13 Jan 2023 22:19:23 GMT

I sent this in to Canon for the Error 70, they replaced the main circuit board, still get the error every 50 frames or so, annoying!

Re: EOS R5 Err 70

NattyA — Mon, 20 Mar 2023 17:03:27 GMT

Hi there. I am also experiencing the dreaded ERR 70 on my Canon R5 just purchased at Christmas with an adaptor. Whenever the error occurs I lose all the photos that I’ve previously taken. This occurred at a wedding I was shooting last week where the error happened right after the bride and grooms entrance and I lost all the photos of their entrance as a result! I have another wedding to shoot this weekend and I’m terrified to use this camera!!

I’ve been back to CameraHouse where I purchased it 4 times now to try to rectify the issue to no avail. First they told me it could be the memory card so I dropped $400 on a new card. Then they said it could be the firmware so I updated the firmware and same issue. I’m hesitant to go and fork out more $$$ for an RF lens as reading here, this doesn’t always fix the issue.

I also have multiple shoots a week and can’t find a free block of time to send the thing off.

feeling super frustrated that this very expensive camera has given me nothing but issues.

Re: EOS R5 Err 70

shadowsports — Mon, 20 Mar 2023 17:07:43 GMT

Greetings ,

This thread is over a year old. Please start a new thread and tell us about your hardware. The adapter you're using brand / model and the lenses you are experiencing this issue with.