topic Re: Canon r7 in EOS DSLR & Mirrorless Cameras

EOS R7 Weird shadow visible in viewfinder and on EVF

joemd2 — Tue, 13 Feb 2024 14:30:39 GMT

Hi all I have a shadow to the right of the centre focus point just to the right and down a bit , it been to canon and they said they replaced a part , got it back today and the shadow still there, anyone have the same issue

Re: Canon r7

Tronhard — Sat, 10 Feb 2024 20:01:48 GMT

If you want us to provide meaningful comment, we really need to see what you are talking about. Also, is this in the viewfinder or in the final image?

Re: Canon r7

joemd2 — Sat, 10 Feb 2024 20:03:41 GMT

It's in the viewfinder when you focus on something

Re: Canon r7

Tronhard — Sat, 10 Feb 2024 20:04:59 GMT

Thanks for your quick response. Do you see the same issue when you use the LCD at the back?

Re: Canon r7

joemd2 — Sat, 10 Feb 2024 20:08:50 GMT

Oh not sure, will have to have a look when get in from work in the morning and let you know,

I've tried googling etc but no joy

Re: Canon r7

Tronhard — Sat, 10 Feb 2024 20:12:17 GMT

OK. If we can eliminate a recorded image and the LCD display, then it must be something specific to the EVF.
Unlikely, but it could be something to do with the lens, I guess...
What part did they replace?

Re: Canon r7

joemd2 — Sun, 11 Feb 2024 13:48:00 GMT

Hi again you can see it in LCD screen and it just says they replaced the finder ass'y

Re: Canon r7

Stephen — Sun, 11 Feb 2024 13:56:36 GMT

Just so we're all on the same page - does this happen with all of your lenses? Are you using all Canon lenses? Any adapters? Is it just in the camera, or does it also show on your images? What about when you use the Camera Connect App?

Re: Canon r7

joemd2 — Sun, 11 Feb 2024 14:08:01 GMT

It does it with EF lens as well,

Can't see anything or the images so from,

Not sure if it affecting the focus or anything as never seen it on any cameras in all my years of photography

Re: Canon r7

Tronhard — Sun, 11 Feb 2024 16:18:43 GMT

Thanks for that info Joe. Does it also appear in the EVF now?

Re: Canon r7

joemd2 — Sun, 11 Feb 2024 17:13:29 GMT

Hi yes indeed it still does

Re: Canon r7

Tronhard — Sun, 11 Feb 2024 17:16:32 GMT

That is puzzling indeed... If it was just the rear screen- not in the image or EVF, I would have thought it was a bruised display panel, but as I understand it, there is no sign on a recorded image, but on both displays. So it must be an issue to a component they both have in common.

Re: Canon r7

joemd2 — Sun, 11 Feb 2024 17:19:08 GMT

Yes it is indeed puzzling, I will ring canon tomorrow to see what they say

Re: Canon r7

Tronhard — Sun, 11 Feb 2024 17:20:10 GMT

Definitely a good idea