topic Re: Record in EOS DSLR & Mirrorless Cameras

R6 MkII - How To Turn Off Record Mode

Ed6362 — Mon, 05 Feb 2024 16:41:36 GMT

Have a new canon Eos 6 mark 2. Always seems to be in record mode. Never takes a single photo. It is switched to photos.

Re: Record

rs-eos — Mon, 05 Feb 2024 11:29:04 GMT

If you’ve double-checked that it’s not in movie mode, try resetting the camera. What lens are you using?

Also, try putting the camera in Auto mode and taking a photo? Anything?

Re: Record

Ed6362 — Mon, 05 Feb 2024 15:55:24 GMT

It is a 24-105 f4l is usm. Tried it on auto,manual. Same result. It starts recording.

Re: Record

rs-eos — Mon, 05 Feb 2024 16:15:17 GMT

Try switching to movie mode, then back again. Maybe something is stuck with that switch?

If you cannot get things to work, then do contact Canon to see about having it repaired.

Re: Record

Ed6362 — Mon, 05 Feb 2024 16:20:55 GMT

Will do. Thought It might be a setting. Will call into the shop where I bought it during the week. Thanks

Re: Record

ebiggs1 — Mon, 05 Feb 2024 16:29:49 GMT

"... try resetting the camera"

Remember there are two places when you do the reset make sure you have done both.

Re: R6 MkII - How To Turn Off Record Mode

Tronhard — Mon, 05 Feb 2024 18:24:41 GMT

Hi and welcome:
Just to confirm, that this switch, #17, is not set to movie mode?

If it is set to still camera mode and you have done a system reset, then it is possible that the switch is stuck inside to movie mode. Since your camera should be under warranty, I would suggest contacting cannon 1-800-OK-Canon to discuss with a technician and log a job to have it repaired.

Re: R6 MkII - How To Turn Off Record Mode

Ed6362 — Mon, 05 Feb 2024 18:27:12 GMT

Thanks. Switched to the correct position