topic Re: How to Clear Settings on Canon EOS 5D Mark IV, under Built-In Wireless Settings? in EOS DSLR & Mirrorless Cameras

How to Clear Settings on Canon EOS 5D Mark IV, under Built-In Wireless Settings?

WideAspect — Tue, 23 Jan 2024 22:39:41 GMT

Under the Gear Menu, Tab 4 is Communication Settings

> Built-In Wireless Settings > Clear Settings but when I get there, Clear Settings is greyed out and disabled so that I cannot use it. My camera is unlocked, what else could be disabling this option?

I purchased Helicon Remote for my iPad and a setup requirement is to clear settings before starting the setup process.

Re: How to Clear Settings on Canon EOS 5D Mark IV, under Built-In Wireless Settings?

kvbarkley — Tue, 23 Jan 2024 23:03:34 GMT

Some settings require you to be in a "creative" mode like M or P.

Re: How to Clear Settings on Canon EOS 5D Mark IV, under Built-In Wireless Settings?

WideAspect — Tue, 23 Jan 2024 23:34:16 GMT

I tried both creative modes, M & P. The Clear Settings remains greyed out / disabled.

Frustrating.

Re: How to Clear Settings on Canon EOS 5D Mark IV, under Built-In Wireless Settings?

rs-eos — Tue, 23 Jan 2024 23:40:41 GMT

Do you currently have the wireless settings disabled? If so, you need to first enable them. Then, the "Clear Settings" menu item will be selectable.

Re: How to Clear Settings on Canon EOS 5D Mark IV, under Built-In Wireless Settings?

WideAspect — Thu, 25 Jan 2024 21:37:27 GMT

I did not mention before that when I enabled wireless, it greyed out the nickname as well, disabling it brought back the ability to edit the nickname but not the Clear Settings.

Your reply got me thinking so I climbed up the control hierarchy and really just guessing, tried some other things, the one that worked was turning off the Smartphone connection.

Connecting to a wireless device, the nickname, etc, are all tied together, in a somewhat confusing manner. Sadly, the manual for the Canon EOS 5D Mark IV has very little clarity about this part of the camera, calling it brief to a fault would be diplomatic.

Re: How to Clear Settings on Canon EOS 5D Mark IV, under Built-In Wireless Settings?

rs-eos — Thu, 25 Jan 2024 21:48:32 GMT

Glad you got it all sorted.

Agreed that dealing with these settings is very tedious. The last time I attempted to use the app on my phone to control my 5D IV, it flat out failed. Though the time before that, a-ok. I have a feeling that I need to once again tear down all the settings and start fresh.