topic Re: Can’t find shutter count on 5D Mark IV in EOS DSLR & Mirrorless Cameras

Can’t find shutter count on 5D Mark IV

BlakeB — Tue, 02 Jan 2024 20:20:31 GMT

My EOS utility doesn’t have the option to see my shutter count, I’ve watch videos and tried several methods but none seem to work can someone please help, my camera is several years old but I’ve barely used it

Re: Can’t find shutter count on 5D Mark IV

rs-eos — Tue, 02 Jan 2024 20:30:16 GMT

The only way to get a true shutter count is sending it in to Canon. While some software may exist, it appears to all be hit or miss in terms of accuracy.

Re: Can’t find shutter count on 5D Mark IV

BlakeB — Tue, 02 Jan 2024 20:31:51 GMT

I can’t even get an idea though which is the issue. Trying to sell it and people think I’m trying to sell them something I’ve overused, when I’ve actually barely used it lol

Re: Can’t find shutter count on 5D Mark IV

rs-eos — Tue, 02 Jan 2024 21:28:08 GMT

A very simplistic estimate (assuming you didn't reset image numbering) would be to look at the file of the last image taken.

e.g., if I do this for my original Rebel T4i, then the 6D, and current 5D IV, I get the following:

Rebel T4i: 2,736
EOS 6D: 8,307
EOS 5D IV: 11,057 (last 4-digits of the filename rolled over when reaching 10,000).