topic Re: EOS R7 after firmware update does not turn on in EOS DSLR & Mirrorless Cameras

EOS R7 after firmware update does not turn on

AleksandarA7 — Sun, 10 Dec 2023 00:23:13 GMT

After updating the firmware, the camera does not turn on. The battery was full, it showed a successful update, it showed the OK screen, I clicked it and now it won't turn on.
Is there a solution to the problem? Can I try something myself? Thank you!

Re: EOS R7 after firmware update does not turn on

Waddizzle — Sun, 10 Dec 2023 00:30:33 GMT

Turn off the camera. Remove any memory card, lens, or accessory. Does it turn on now?

Turn off the camera. Remove the battery. Fully press and hold the shutter for at least 10 seconds. Replace the battery. Does it turn on now?

Still no luck? You will need to contact Canon Technical Support.

Re: EOS R7 after firmware update does not turn on

AleksandarA7 — Sun, 10 Dec 2023 00:50:43 GMT

It doesn't turn on. 😞

Re: EOS R7 after firmware update does not turn on

Danny — Tue, 12 Dec 2023 13:59:59 GMT

Hi, AleksandarA7! As Waddizzle recommended, it may be best to contact our support team. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!

Re: EOS R7 after firmware update does not turn on

AleksandarA7 — Wed, 03 Jan 2024 08:40:29 GMT

They replaced the motherboard in service. There was no other solution.

Re: EOS R7 after firmware update does not turn on

Vicp83 — Thu, 04 Jul 2024 11:01:49 GMT

Thanks for this update. Mine also won't turn on. R6ii. I updated to v1.4 and the camera would freeze. This happened during a wedding ceremony. So I tried to back date to V1.3 and now it won't turn on

Re: EOS R7 after firmware update does not turn on

sykdhqk — Thu, 11 Jul 2024 23:22:27 GMT

My R7 is suddenly dead. won't turn on. tried everything for a hour. not working at all. It happened beginning of my 6weeks trip. Can't get Canon service til I get back to South Korea cuz I am from there and mine still on warranty..I had to buy new R7 in ridiculous price(compared to S Korea) in North American shop.