topic Re: Canon R5 video in EOS DSLR & Mirrorless Cameras

EOS R5 video files won't upload to OneDrive

keelysmallwood1 — Wed, 06 Dec 2023 14:18:16 GMT

Hello,

I have just purchased the canon R5 and I want to send my video files to my editor. I am struggling to upload them to OneDrive so that the editor can open them on her end.

is there a solution for this? What am I doing wrong? How can I upload these videos quickly / so that the editor can open them?

videos shot in 60fps @ 4k

Re: Canon R5 video

kvbarkley — Tue, 05 Dec 2023 20:30:59 GMT

How are you trying to get them to the computer?

Re: Canon R5 video

rs-eos — Tue, 05 Dec 2023 20:40:59 GMT

You'd need to contact OneDrive support. There could be so many reasons why it the upload would be failing.

Re: Canon R5 video

kvbarkley — Tue, 05 Dec 2023 21:01:01 GMT

I suspect he is trying to do it wirelessly.

Re: Canon R5 video

shadowsports — Tue, 05 Dec 2023 22:27:17 GMT

Hi keelysmallwood1,

You'll need to do this from a computer, and not from the camera itself. The size of the files is likely prohibitive.

If you want to tell us more about your environment and workflow we can try and make some helpful suggestions.