topic Re: Canon R8 Eyecup structure damage in EOS DSLR & Mirrorless Cameras

Canon R8 Eyecup structure damage

kenken023 — Mon, 04 Dec 2023 02:16:17 GMT

I damage the eyecup structure that holds it with the body when I was travelling. The structure with the screw was broken and the eyecup is not firm anymore. Is this possible to be repaired? 😞

Re: Canon R8 Eyecup structure damage

shadowsports — Mon, 04 Dec 2023 03:35:19 GMT

Greetings,

Sorry this has happened. This appears repairable, but its not going to be inexpensive. This portion of the eyepiece is part of the top assembly. If you have a Carepak thats a plus. Next step, register your product in MyCanon, open a support case and you'll get an estimated cost for repair. The camera will need to be inspected.

MyCanon

Re: Canon R8 Eyecup structure damage

kenken023 — Mon, 04 Dec 2023 03:48:36 GMT

Thank you very much for your reply. I will contact Canon support and see how it goes.

Re: Canon R8 Eyecup structure damage

shadowsports — Mon, 04 Dec 2023 15:07:21 GMT

Hope it works out. Here is a better angle. Following the lines of the body, its not the top, but the back of the body that will need to be replaced.

Re: Canon R8 Eyecup structure damage

kenken023 — Mon, 04 Dec 2023 15:16:34 GMT

I now understand. Thank you very much!