topic Re: T3i just ceased playing back audio on board in EOS DSLR & Mirrorless Cameras

T3i just ceased playing back audio on board

churchkeys — Sat, 11 May 2013 18:39:07 GMT

T3i just stopped playing audio on board camera. There is audio on the recording when transferred. We have reset the camera to defaults. We have switched batteries, cards. Any other ideas? It's hard to think we blew the speaker - it doesn't play back that loud to begin with.

Camera is 9 mos old.

Re: T3i just ceased playing back audio on board

Richard — Mon, 13 May 2013 21:40:47 GMT

Hi Churchkeys,

During playback, use the Main Dial (right behind the Shutter Button) to adjust the volume.

If this doesn't work, unfortunately, your camera will require repair. To set up a repair for your camera, please click here.

Re: T3i just ceased playing back audio on board

churchkeys — Sun, 19 May 2013 20:41:31 GMT

I guess I should state that we do know where the volume control is located. We are getting nothing. I thought maybe there was a mute we activated somewhere on accident buried in the menu? It does not make sense that playing back normal audio would blow the speaker all of a sudden.

Re: T3i just ceased playing back audio on board

Richard — Mon, 20 May 2013 21:20:51 GMT

Hi Churchkeys,

Regrettably, there is no mute function on this camera.

Re: T3i just ceased playing back audio on board

churchkeys — Tue, 21 May 2013 00:20:32 GMT

Thanks for the help. I guess we are in for a little repairs.